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CompaniesFullStoryIncidents

FullStory: Google outage degrading some StoryAI features

MinorStatus: resolvedStarted Resolved (2.0 h)2 updatesstspg.io (opens in new tab)

Affected components: NA1 Data Center - StoryAIStoryAI

Timeline of updates

  1. investigating

    The model behind the StoryAI features that are directly embedded within Dashboards, Segments, and Session Replay are seeing degraded availability due to a Google outage. We are working closely with their team to resolve this issue. Other AI features within Fullstory are not impacted at this time.

  2. resolved

    This incident has been resolved

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by FullStory, started 2026-07-16 20:38 UTC, resolved after 2.0 h, 2 update(s).

Title
Google outage degrading some StoryAI features
Vendor
FullStory
Date
URL
https://rewindex.com/company/fullstory/incidents/qz2ycppt3t9p

FullStory profileRecent FullStory incidentsAll outages on July 16, 2026FullStory in July 2026MarkdownJSON