FullStory: Elevated Data Display Errors, Delayed Segment Alerts
Affected components: Fullstory Web ApplicationWebhooks & Alerts
Timeline of updates
- identified
We are experiencing an elevated error rate displaying data in app for a subset of orgs. Charts may be slow to load. They may timeout with an error. Data capture is not affected.
Segment alerts are also delayed for all orgs. We are actively investigating the issue.
- resolved
The delays have subsided and this incident is now resolved. Please write into support@fullstory.com if you experience further trouble.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
85c7fa87cb7ec3f4…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by FullStory, started 2024-12-10 21:30 UTC, resolved after 2.0 h, 2 update(s).
- Title
- Elevated Data Display Errors, Delayed Segment Alerts
- Vendor
- FullStory
- Date
- URL
- https://rewindex.com/company/fullstory/incidents/32jc75h5mvyp
FullStory profileRecent FullStory incidentsAll outages on December 10, 2024FullStory in December 2024MarkdownJSON