FullStory: Get Session API Unavailable (NA and EU Data Centers)
Timeline of updates
- resolved
From January 22, 2026 at 12:54 PM ET through January 23, 2026 at 11:26 AM ET, the Get Session API was unintentionally unavailable. Any requests to Get Session API may have incorrectly responded with HTTP 403 for valid calls. Fullstory customers that attempted to send an API request during the outage window will need to process these requests again.
If you believe your account was impacted or have any questions, please reach out to support@fullstory.com.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f5ea713a5a0cf09a…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by FullStory, started 2026-01-23 17:09 UTC, resolved after -1450 min, 1 update(s).
- Title
- Get Session API Unavailable (NA and EU Data Centers)
- Vendor
- FullStory
- Date
- URL
- https://rewindex.com/company/fullstory/incidents/r3pjczlnrgys
FullStory profileRecent FullStory incidentsAll outages on January 23, 2026FullStory in January 2026MarkdownJSON