# FullStory: Get Session API Unavailable (NA and EU Data Centers)

> FullStory status incident “Get Session API Unavailable (NA and EU Data Centers)” on 2026-01-23: impact none (vendor’s label), -1450 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/fullstory/incidents/r3pjczlnrgys
Last updated: 2026-01-23T17:09:33Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-23 17:09 UTC · Resolved: 2026-01-22 17:00 UTC · Duration: -1450 min
- Updates: 1
- [Vendor status page: https://stspg.io/fqsblp1tmcc1](https://stspg.io/fqsblp1tmcc1)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **resolved** 2026-01-22 17:00 UTC: From January 22, 2026 at 12:54 PM ET through January 23, 2026 at 11:26 AM ET, the Get Session API was unintentionally unavailable. Any requests to Get Session API may have incorrectly responded with HTTP 403 for valid calls. Fullstory customers that attempted to send an API request during the outage window will need to process these requests again. If you believe your account was impacted or have any questions, please reach out to support@fullstory.com.

## Cite this

Status incident (vendor impact label: none) posted by FullStory, started 2026-01-23 17:09 UTC, resolved after -1450 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/fullstory/incidents/r3pjczlnrgys
- Citation: FullStory, “Get Session API Unavailable (NA and EU Data Centers)” (2026-01-23 17:09 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/incidents/r3pjczlnrgys (CC BY 4.0).
- Markdown link: `[FullStory: Get Session API Unavailable (NA and EU Data Centers) (2026-01-23)](https://rewindex.com/company/fullstory/incidents/r3pjczlnrgys)`


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Canonical: https://rewindex.com/company/fullstory/incidents/r3pjczlnrgys · Markdown: https://rewindex.com/company/fullstory/incidents/r3pjczlnrgys.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/r3pjczlnrgys · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:25:58.052Z