Companies / martech

Sprout Social

sproutsocial.comStatus page: status.sproutsocial.comNow: operational since 2026-10-17
50incidents since 2025-02-17
12major or critical
7in the last 90 days
0silently edited or deleted

Recent notable changes

When (UTC)ChangeKind
Major incident: Meta Connectivity IssuesMajor incident
Major incident: Cloudflare IssueMajor incident
Critical incident: Sprout Social OutageMajor incident
Major incident: Email Delivery IssuesMajor incident
Major incident: Analytics & Reporting IssueMajor incident
Critical incident: Sprout Social Outage - July 1stMajor incident
Major incident: New Media Attachments Producing ErrorsMajor incident
Major incident: Threads Delayed Reporting IssuesMajor incident
Major incident: X/ Twitter OutageMajor incident
Critical incident: Sprout Social Outage - March 26thMajor incident

Full Sprout Social change timeline, with diffs →

Status incident history

Sprout Social status incidents per year
0510152025↑ incidents202520262525
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.
Data table
YearIncidentsMajor/critical
20252511
2026251
Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.
Data table
MonthImpactIncidents
2025-02minor1
2025-03critical2
2025-03major1
2025-04minor2
2025-04none1
2025-05major1
2025-05minor1
2025-06major2
2025-06minor3
2025-07critical1
2025-07major2
2025-07minor1
2025-08minor2
2025-09minor1
2025-10critical1
2025-11major1
2025-11minor1
2025-12none1
2026-01minor1
2026-01none1
2026-02minor3
2026-03minor2
2026-04major1
2026-04minor1
2026-05minor5
2026-06minor4
2026-07minor1
2026-08minor1
2026-08none1
2026-09minor2
2026-09none1
2026-10minor1

Silent edits

No silent edits or deletions detected for Sprout Social yet. We compare every 10-minute snapshot of each incident.

The Weekly Rewind: one short weekly email on what changed at Sprout Social and the other vendors we track, including silent edits. Subscribe →

Pricing, trust and legal pages

Page snapshot history
PricingPrivacy policySubprocessorsTerms of serviceTrust / security26Jul2Aug91623306Sep1320274Oct11182026-10-17 Terms of service: baseline2026-10-17 Privacy policy: baseline2026-10-17 Trust / security: baseline2026-10-17 Pricing: baseline2026-10-17 Subprocessors: baseline
One dot per archived version. Grey = first archived (baseline), orange = text changed.
Data table
DatePageChange
2026-10-17Terms of servicebaseline
2026-10-17Privacy policybaseline
2026-10-17Trust / securitybaseline
2026-10-17Pricingbaseline
2026-10-17Subprocessorsbaseline
PageURLVersionsLast changedLast fetched OKHistory
Privacy policysproutsocial.com/privacy12026-10-172026-10-17none yet
Subprocessorssproutsocial.com/legal/subprocessors12026-10-172026-10-17none yet
Terms of servicesproutsocial.com/terms12026-10-172026-10-17none yet
Pricingsproutsocial.com/pricing12026-10-172026-10-17none yet
Trust / securitytrust.sproutsocial.com12026-10-172026-10-17none yet

No changes since the first snapshot. Each change links to its diff: the changed passages with a few words of context, never a full copy of the page.

Incident timeline

Latest 50 of 50 incidents. Full list: last 90 days · JSON · Markdown

Started (UTC)IncidentImpactDuration
Sprout Social Performance Issuesminor35 min
Threads Profile Connectionsnone2 d
Meta Connection Issueminor35 h
Trellis Issueminor22 min
Reddit Incidentminor9.8 h
Trellis Service Interruptionnone0 min
Sprout Social Performance Issuesminor1.9 h
Cloudfare Issues - Degraded Performanceminor6.7 h
Delayed Threads Dataminor10 d
Meta Issuesminor6.5 h
Unavailable Image Previews for Instagram Story Mentionsminor7 d
Performance Issues impacting LinkedIn APIminor4.4 h
Delays Ingesting Facebook Mentionsminor14 d
Bluesky Connection Issuesminor24 h
Data Ingestion Issueminor23 h
Instagram & Threads Video Publishing Issueminor33 h
Meta Connectivity Issuesmajor3 d
Bluesky Issuesminor43 h
Team Conversations and User Teams Issuesminor15 h
Facebook Video Publishing Issueminor21 h
Yelp Issueminor13 h
Instagram Video Publishing Issueminor19 h
X Data Delivery Issueminor36 h
AWS Email Delivery Issuesminor2.1 h
X Issuesnone3.7 h
Cloudfare issues - degraded performancenone16 min
Cloudflare Issuemajor3.6 h
Sprout Social Loading Issueminor3.2 h
Sprout Social Outagecritical23 h
X Issuesminor36 min
Threads Connection Issueminor20 h
Meta Issuesminor4 d
Email Delivery Issuesmajor33 min
Analytics & Reporting Issuemajor3 d
Issue Replying to LinkedIn Direct Messagesminor18 h
Sprout Social Outage - July 1stcritical46 min
X Issuesminor6.3 h
New Media Attachments Producing Errorsmajor27 min
Threads Delayed Reporting Issuesmajor15 d
Google Services Outageminor4.4 h
X Issuesminor7 d
Meta Failed Posts Issue - May 28thminor6.8 h
X/ Twitter Outagemajor2.9 h
Shopify Issueminor1.6 h
Issues Associating Follow-up Messages to Casesnone7 d
Threads Connection Issueminor4.8 h
Sprout Social Outage - March 26thcritical3.3 h
Sprout Social Loading Issuemajor1.0 h
Twitter/X Outage on March 10thcritical25 h
Trustpilot Issues Due to Scheduled Maintenanceminor3 d