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Sprout Social: Threads Delayed Reporting Issues

Impact: majorStatus: resolvedStarted Resolved (15 d)3 updatesSource: stspg.io (opens in new tab)
Summary

Sprout Social reported a major degradation affecting Threads profile-level reporting in its API and Web Application, starting 2025-06-16 16:10 UTC and resolved 2025-07-01 21:41 UTC (15 days 5 h). Customers could experience delayed insights; a fix was implemented by 06-17 15:37 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Sprout Social APISprout Social Web Application

Timeline of updates

  1. investigating

    Threads is currently experiencing difficulties that affect Reporting features. These issues began on Saturday, June 14th at 8 p.m. CT. As a result of these issues, you may experience delayed reporting for Threads profile-level insights. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sprout Social profile · Recent Sprout Social incidents · Markdown · JSON