Changes / Sprout Social / Sprout Social Outage - July 1st

Sprout Social: Critical incident: Sprout Social Outage - July 1st

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Sprout Social Outage - July 1st
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-01 15:21 UTC
AddedResolved time#5
Before: not present
After: 2025-07-01 16:07 UTC
AddedAffected components#6
Before: not present
After: Sprout Social Web Application
AddedUpdateinvestigating#7
Before: not present
After: Sprout is temporarily unavailable, and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience: - Delays navigating the app - Issues logging into Sprout Social We apologize for any inconvenience. Please subscribe to receive status updates.
AddedUpdatemonitoring#8
Before: not present
After: A fix has been implemented and we are monitoring the results.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved. The Sprout Social application was inaccessible from approximately 15:09 UTC to 15:24 UTC. We apologize again for any inconvenience.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Critical incident: Sprout Social Outage - July 1st (this change)Major incident

All Sprout Social changes → · Sprout Social profile · Markdown · JSON