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Sprout Social: Sprout Social Outage - July 1st

Impact: criticalStatus: resolvedStarted Resolved (46 min)3 updatesSource: stspg.io (opens in new tab)
Summary

Sprout Social reported a critical web application outage starting July 1, 2025 at 15:21 UTC, with navigation delays and login issues. A fix was implemented by 15:32 UTC; the incident was resolved at 16:07 UTC (45 min duration). The vendor reported the application was inaccessible approximately 15:09–15:24 UTC, preventing customer access during that window.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Sprout Social Web Application

Timeline of updates

  1. investigating

    Sprout is temporarily unavailable, and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience: - Delays navigating the app - Issues logging into Sprout Social We apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved. The Sprout Social application was inaccessible from approximately 15:09 UTC to 15:24 UTC. We apologize again for any inconvenience.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sprout Social profile · Recent Sprout Social incidents · Markdown · JSON