Companies / Sprout Social / incidents

Sprout Social: X Data Delivery Issue

Affected components: Sprout Social Web Application

Timeline of updates

1. investigating2026-02-08 02:44 UTC

   X (formerly known as Twitter) is currently experiencing difficulties that affect Sprout’s Listening data, Brand Keywords, and Publishing features. These issues began on Saturday, February 8 at approximately 00:10 UTC. As a result of these issues, you may experience data delivery delays in the following areas: - X Listening - Brand Keywords in the Smart Inbox - Publishing Suggested Content Features We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

2. monitoring2026-02-08 04:05 UTC

   We are now seeing X data has resumed ingesting as expected and newly generated data is not experiencing delays. We are still monitoring updates from X natively and will continue to provide updates.

3. resolved2026-02-09 14:39 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sprout Social profile · Recent Sprout Social incidents · Markdown · JSON