Changes / Sprout Social / Cloudflare Issue

Sprout Social: Major incident: Cloudflare Issue

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 97%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Cloudflare Issue
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-11-18 13:31 UTC
AddedResolved time#5
Before: not present
After: 2025-11-18 17:09 UTC
AddedAffected components#6
Before: not present
After: Sprout Social Web Application
AddedUpdateinvestigating#7
Before: not present
After: Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers. These difficulties began around Nov 18, 2025 - 11:48 UTC We are watching the situation closely and appreciate your patience while this is happening. You can subscribe to receive updates on any changes.
AddedUpdatemonitoring#8
Before: not present
After: The fix has been applied, and services should now be operating as expected. We will continue to monitor the situation to ensure everything remains stable.
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Cloudflare Issue (this change)Major incident

All Sprout Social changes → · Sprout Social profile · Markdown · JSON