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Sprout Social: Cloudflare Issue
A major outage affected Sprout Social Web Application access for some customers due to Cloudflare issues. The incident started at 2025-11-18 13:31 UTC, though the vendor reported difficulties beginning around 2025-11-18 11:48 UTC; its recorded duration was 3 h 37 min. A fix was applied by 15:08 UTC, and resolution was confirmed at 17:09 UTC.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Sprout Social Web Application
Timeline of updates
- investigating
Cloudflare is currently experiencing issues that are affecting Sprout’s access for some customers. These difficulties began around Nov 18, 2025 - 11:48 UTC We are watching the situation closely and appreciate your patience while this is happening. You can subscribe to receive updates on any changes.
- monitoring
The fix has been applied, and services should now be operating as expected. We will continue to monitor the situation to ensure everything remains stable.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Cloudflare Issue 2025-11-18 13:31 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sprout Social profile · Recent Sprout Social incidents · Markdown · JSON