rewindex

CompaniesSprout SocialIncidents

Sprout Social: Unavailable Image Previews for Instagram Story Mentions

MinorStatus: resolvedStarted Resolved (7 d)2 updatesstspg.io (opens in new tab)

Affected components: Sprout Social Web Application

Timeline of updates

  1. monitoring

    Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sprout Social, started 2026-06-05 15:47 UTC, resolved after 7 d, 2 update(s).

Title
Unavailable Image Previews for Instagram Story Mentions
Vendor
Sprout Social
Date
URL
https://rewindex.com/company/sprout-social/incidents/nsb6hm1r4dvp

Sprout Social profileRecent Sprout Social incidentsAll outages on June 5, 2026Sprout Social in June 2026MarkdownJSON