# Sprout Social: Unavailable Image Previews for Instagram Story Mentions

> Sprout Social status incident “Unavailable Image Previews for Instagram Story Mentions” on 2026-06-05: impact minor (vendor’s label), 7 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sprout-social/incidents/nsb6hm1r4dvp
Last updated: 2026-06-12T20:26:55Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-05 15:47 UTC · Resolved: 2026-06-12 20:26 UTC · Duration: 7 d
- Updates: 2 · Affected components: Sprout Social Web Application
- [Vendor status page: https://stspg.io/45h897ylcl0t](https://stspg.io/45h897ylcl0t)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)

## Timeline of updates

- **monitoring** 2026-06-05 15:47 UTC: Due to an external issue impacting Meta, image previews for Instagram Story Mentions are unavailable and will display the error "Unable to access story content." Meta is working on a fix to resolve this issue, and we are monitoring the situation. We apologize for any inconvenience.
- **resolved** 2026-06-12 20:26 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Sprout Social, started 2026-06-05 15:47 UTC, resolved after 7 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/sprout-social/incidents/nsb6hm1r4dvp
- Citation: Sprout Social, “Unavailable Image Previews for Instagram Story Mentions” (2026-06-05 15:47 UTC). Archived by Rewindex: https://rewindex.com/company/sprout-social/incidents/nsb6hm1r4dvp (CC BY 4.0).
- Markdown link: `[Sprout Social: Unavailable Image Previews for Instagram Story Mentions (2026-06-05)](https://rewindex.com/company/sprout-social/incidents/nsb6hm1r4dvp)`


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Canonical: https://rewindex.com/company/sprout-social/incidents/nsb6hm1r4dvp · Markdown: https://rewindex.com/company/sprout-social/incidents/nsb6hm1r4dvp.md · JSON: https://rewindex.com/api/v1/companies/sprout-social/incidents/nsb6hm1r4dvp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:25:33.948Z