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CompaniesSprout SocialIncidents

Sprout Social: Delays Ingesting Facebook Mentions

MinorStatus: resolvedStarted Resolved (14 d)2 updatesstspg.io (opens in new tab)

Affected components: Sprout Social Web Application

Timeline of updates

  1. investigating

    Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox.

    Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

  2. resolved

    This incident has been resolved.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sprout Social, started 2026-05-19 22:43 UTC, resolved after 14 d, 2 update(s).

Title
Delays Ingesting Facebook Mentions
Vendor
Sprout Social
Date
URL
https://rewindex.com/company/sprout-social/incidents/lbvj72709jmf

Sprout Social profileRecent Sprout Social incidentsAll outages on May 19, 2026Sprout Social in May 2026MarkdownJSON