# Sprout Social: Delays Ingesting Facebook Mentions

> Sprout Social status incident “Delays Ingesting Facebook Mentions” on 2026-05-19: impact minor (vendor’s label), 14 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sprout-social/incidents/lbvj72709jmf
Last updated: 2026-06-02T13:54:23Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-19 22:43 UTC · Resolved: 2026-06-02 13:54 UTC · Duration: 14 d
- Updates: 2 · Affected components: Sprout Social Web Application
- [Vendor status page: https://stspg.io/z99clgpvf96b](https://stspg.io/z99clgpvf96b)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)

## Timeline of updates

- **investigating** 2026-05-19 22:43 UTC: Sprout is currently experiencing issues ingesting Facebook @Mention messages. As a result, these messages may be delayed pulling into the Smart Inbox. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
- **resolved** 2026-06-02 13:54 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Sprout Social, started 2026-05-19 22:43 UTC, resolved after 14 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/sprout-social/incidents/lbvj72709jmf
- Citation: Sprout Social, “Delays Ingesting Facebook Mentions” (2026-05-19 22:43 UTC). Archived by Rewindex: https://rewindex.com/company/sprout-social/incidents/lbvj72709jmf (CC BY 4.0).
- Markdown link: `[Sprout Social: Delays Ingesting Facebook Mentions (2026-05-19)](https://rewindex.com/company/sprout-social/incidents/lbvj72709jmf)`


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Canonical: https://rewindex.com/company/sprout-social/incidents/lbvj72709jmf · Markdown: https://rewindex.com/company/sprout-social/incidents/lbvj72709jmf.md · JSON: https://rewindex.com/api/v1/companies/sprout-social/incidents/lbvj72709jmf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:29:58.561Z