Sprout Social: Sprout Social Performance Issues

MinorStatus: resolvedStarted 2026-10-09 22:53 UTCResolved 2026-10-09 23:28 UTC (35 min)2 updatesstspg.io

Part of an outage event

AWS us-east-1 outage, Oct 9, 2026 · 17 vendors, 18 incidents

Sprout Social’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +20 min vs the first vendor naming AWS)

Swipe sideways to see the whole diagram.

Sprout Social is outlined in red. Groups show up to a few vendors each; the event page lists every incident.

Mermaid source

flowchart LR
  root["AWS us-east-1<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 2 blamed AWS<br/>Convex, Temporal Cloud, JFrog, PlanetScale +1"]:::blames
  root --> h1
  later["Later<br/>1 vendor, 1 blamed AWS<br/>Chargebee"]:::blames
  root --> later
  me["Sprout Social (this incident)<br/>posted +20 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Affected components: Sprout Social Web Application

Timeline of updates

investigating2026-10-09 22:53 UTC
Sprout is currently experiencing issues with slowness throughout multiple areas of the app. Our engineers are working to resolve this as quickly as possible. Please subscribe to receive additional updates. We apologize for the inconvenience.
resolved2026-10-09 23:28 UTC
This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Sprout Social profile Recent Sprout Social incidents Markdown JSON