# Sprout Social: Sprout Social Performance Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-09 22:53 UTC · Resolved: 2026-10-09 23:28 UTC · Duration: 35 min
- Updates: 2 · Affected components: Sprout Social Web Application
- [Vendor status page: https://stspg.io/j16kjp7kbpnn](https://stspg.io/j16kjp7kbpnn)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)

## Part of an outage event

- [AWS us-east-1 outage, Oct 9, 2026: 17 vendors, 18 incidents](https://rewindex.com/events/2026-10-09-aws-us-east-1)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +20 min vs the first vendor naming AWS)

```mermaid
flowchart LR
  root["AWS us-east-1<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>5 vendors, 2 blamed AWS<br/>Convex, Temporal Cloud, JFrog, PlanetScale +1"]:::blames
  root --> h1
  later["Later<br/>1 vendor, 1 blamed AWS<br/>Chargebee"]:::blames
  root --> later
  me["Sprout Social (this incident)<br/>posted +20 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2026-10-09 22:53 UTC: Sprout is currently experiencing issues with slowness throughout multiple areas of the app. Our engineers are working to resolve this as quickly as possible. Please subscribe to receive additional updates. We apologize for the inconvenience.
- **resolved** 2026-10-09 23:28 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/sprout-social/incidents/qjn3mtswny1h · Markdown: https://rewindex.com/company/sprout-social/incidents/qjn3mtswny1h.md · JSON: https://rewindex.com/api/v1/companies/sprout-social/incidents/qjn3mtswny1h · Generated 2026-10-20T00:18:53.280Z