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Sprout Social: New Media Attachments Producing Errors

Impact: majorStatus: resolvedStarted Resolved (27 min)2 updatesSource: stspg.io (opens in new tab)
Summary

New media attachments on posts were failing in the Sprout Social Web Application, with vendor-rated major impact. The incident started at 2025-06-24 13:36 UTC and was resolved at 2025-06-24 14:03 UTC; the reported duration was 26 min. No cause or fix was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Sprout Social Web Application

Timeline of updates

  1. investigating

    New media attachments on posts are currently failing. We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sprout Social profile · Recent Sprout Social incidents · Markdown · JSON