# Sprout Social

- Domain: sproutsocial.com · Category: martech
- Status page: https://status.sproutsocial.com (polled every 10 minutes; now operational)
- Incidents archived: 50 (12 major/critical, 0 maintenances), history since 2025-02-17
- Last 90 days: 7 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2025 | 25 | 11 | 0 | 4.8 h |
| 2026 | 25 | 1 | 0 | 19 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-04-24 12:28 UTC | [Major incident: Meta Connectivity Issues](https://rewindex.com/change/ice05909a46a901.md) | A major connectivity outage prevented a subset of Meta (Facebook and Instagram) profiles from performing actions in Sprout Social from 2026-04-24 12:28 UTC to 2026-04-27 19:09 UTC, lasting 3 days 6 h. Sprout Social linked the disruptions to Meta security checkpoints and advised page admins to check Facebook natively for required security actions; the incident was resolved. |
| 2025-11-18 13:31 UTC | [Major incident: Cloudflare Issue](https://rewindex.com/change/i2338ebe517232e.md) | pending |
| 2025-10-20 14:36 UTC | [Critical incident: Sprout Social Outage](https://rewindex.com/change/i14f071b1472e91.md) | pending |
| 2025-07-14 23:02 UTC | [Major incident: Email Delivery Issues](https://rewindex.com/change/i688fa903a7c9e1.md) | pending |
| 2025-07-11 17:37 UTC | [Major incident: Analytics & Reporting Issue](https://rewindex.com/change/i55c8a627d247a9.md) | pending |
| 2025-07-01 15:21 UTC | [Critical incident: Sprout Social Outage - July 1st](https://rewindex.com/change/ie2b0b221969a7c.md) | pending |
| 2025-06-24 13:36 UTC | [Major incident: New Media Attachments Producing Errors](https://rewindex.com/change/i615e5200c99f3d.md) | pending |
| 2025-06-16 16:10 UTC | [Major incident: Threads Delayed Reporting Issues](https://rewindex.com/change/i57187ae18235ac.md) | pending |
| 2025-05-09 18:43 UTC | [Major incident: X/ Twitter Outage](https://rewindex.com/change/i0fadce96865090.md) | pending |
| 2025-03-26 15:50 UTC | [Critical incident: Sprout Social Outage - March 26th](https://rewindex.com/change/i54e6081e98ce79.md) | pending |

Full timeline: [Sprout Social changes](https://rewindex.com/company/sprout-social/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://sproutsocial.com/privacy](https://sproutsocial.com/privacy) | 1 | 2026-10-17 |  |
| Subprocessors | [https://sproutsocial.com/legal/subprocessors](https://sproutsocial.com/legal/subprocessors) | 1 | 2026-10-17 |  |
| Terms of service | [https://sproutsocial.com/terms](https://sproutsocial.com/terms) | 1 | 2026-10-17 |  |
| Pricing | [https://sproutsocial.com/pricing](https://sproutsocial.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://trust.sproutsocial.com](https://trust.sproutsocial.com) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 50 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-10-09 22:53 UTC | [Sprout Social Performance Issues](https://stspg.io/j16kjp7kbpnn) | minor | 35 min |  |
| 2026-09-23 09:30 UTC | [Threads Profile Connections](https://stspg.io/2hhtdtbhbn6h) | none | 2 d |  |
| 2026-09-16 09:49 UTC | [Meta Connection Issue](https://stspg.io/2jby48phctr9) | minor | 35 h |  |
| 2026-09-09 18:11 UTC | [Trellis Issue](https://stspg.io/s1p9j7wzw79p) | minor | 22 min |  |
| 2026-08-24 09:02 UTC | [Reddit Incident](https://stspg.io/10g1k6npb0v2) | minor | 9.8 h |  |
| 2026-08-06 08:17 UTC | [Trellis Service Interruption](https://stspg.io/r8lc8m2s6f63) | none | 0 min |  |
| 2026-07-20 14:46 UTC | [Sprout Social Performance Issues](https://stspg.io/c4j22z1ck8v6) | minor | 1.9 h |  |
| 2026-06-22 14:24 UTC | [Cloudfare Issues - Degraded Performance](https://stspg.io/z31ph2j02f9b) | minor | 6.7 h |  |
| 2026-06-16 09:39 UTC | [Delayed Threads Data](https://stspg.io/fr2njnz2v1hj) | minor | 10 d |  |
| 2026-06-12 13:56 UTC | [Meta Issues](https://stspg.io/9pp7rc55sq4q) | minor | 6.5 h |  |
| 2026-06-05 15:47 UTC | [Unavailable Image Previews for Instagram Story Mentions](https://stspg.io/45h897ylcl0t) | minor | 7 d |  |
| 2026-05-20 11:18 UTC | [Performance Issues impacting LinkedIn API](https://stspg.io/mxcklt66zdy6) | minor | 4.4 h |  |
| 2026-05-19 22:43 UTC | [Delays Ingesting Facebook Mentions](https://stspg.io/z99clgpvf96b) | minor | 14 d |  |
| 2026-05-14 14:15 UTC | [Bluesky Connection Issues](https://stspg.io/2jd0g79rml0k) | minor | 24 h |  |
| 2026-05-08 16:48 UTC | [Data Ingestion Issue](https://stspg.io/3dy6sbnq3f2x) | minor | 23 h |  |
| 2026-05-02 22:53 UTC | [Instagram & Threads Video Publishing Issue](https://stspg.io/q4zs4gzl0dk1) | minor | 33 h |  |
| 2026-04-24 12:28 UTC | [Meta Connectivity Issues](https://stspg.io/w05n199w37n4) | major | 3 d |  |
| 2026-04-20 22:07 UTC | [Bluesky Issues](https://stspg.io/k0ysmhzhq23c) | minor | 43 h |  |
| 2026-03-25 18:15 UTC | [Team Conversations and User Teams Issues](https://stspg.io/gc7m5b6l0307) | minor | 15 h |  |
| 2026-03-12 17:56 UTC | [Facebook Video Publishing Issue](https://stspg.io/qpkz7b6ldb5b) | minor | 21 h |  |
| 2026-02-26 21:52 UTC | [Yelp Issue](https://stspg.io/r4y89ybrzm4d) | minor | 13 h |  |
| 2026-02-26 14:19 UTC | [Instagram Video Publishing Issue](https://stspg.io/12kv000gllvq) | minor | 19 h |  |
| 2026-02-08 02:44 UTC | [X Data Delivery Issue](https://stspg.io/v09szyhhv8f9) | minor | 36 h |  |
| 2026-01-22 20:55 UTC | [AWS Email Delivery Issues](https://stspg.io/6rgs35bygmcl) | minor | 2.1 h |  |
| 2026-01-16 17:36 UTC | [X Issues](https://stspg.io/hdbr57dhhbq6) | none | 3.7 h |  |
| 2025-12-05 09:17 UTC | [Cloudfare issues - degraded performance](https://stspg.io/bcq1bf6r6fyh) | none | 16 min |  |
| 2025-11-18 13:31 UTC | [Cloudflare Issue](https://stspg.io/l96xf2wtfl32) | major | 3.6 h |  |
| 2025-11-04 18:54 UTC | [Sprout Social Loading Issue](https://stspg.io/025rm2sv5jdr) | minor | 3.2 h |  |
| 2025-10-20 14:36 UTC | [Sprout Social Outage](https://stspg.io/cvgk0wl210p5) | critical | 23 h |  |
| 2025-09-03 22:07 UTC | [X Issues](https://stspg.io/4sjppd7z1rcs) | minor | 36 min |  |
| 2025-08-22 20:21 UTC | [Threads Connection Issue](https://stspg.io/ghsc1x4323ct) | minor | 20 h |  |
| 2025-08-14 09:41 UTC | [Meta Issues](https://stspg.io/2z2c4v764v5d) | minor | 4 d |  |
| 2025-07-14 23:02 UTC | [Email Delivery Issues](https://stspg.io/yw5gh41wb8y4) | major | 33 min |  |
| 2025-07-11 17:37 UTC | [Analytics & Reporting Issue](https://stspg.io/c196vnfr9s2y) | major | 3 d |  |
| 2025-07-10 18:12 UTC | [Issue Replying to LinkedIn Direct Messages](https://stspg.io/mszv82d438m6) | minor | 18 h |  |
| 2025-07-01 15:21 UTC | [Sprout Social Outage - July 1st](https://stspg.io/gt623qccln7l) | critical | 46 min |  |
| 2025-06-26 16:54 UTC | [X Issues](https://stspg.io/yh05c6czg79j) | minor | 6.3 h |  |
| 2025-06-24 13:36 UTC | [New Media Attachments Producing Errors](https://stspg.io/84bjxxhcfzqd) | major | 27 min |  |
| 2025-06-16 16:10 UTC | [Threads Delayed Reporting Issues](https://stspg.io/y2v36mp5m4l8) | major | 15 d |  |
| 2025-06-12 20:05 UTC | [Google Services Outage](https://stspg.io/tsy3gpgwn4vx) | minor | 4.4 h |  |
| 2025-06-02 16:23 UTC | [X Issues](https://stspg.io/b9ys03w3n8lx) | minor | 7 d |  |
| 2025-05-28 11:38 UTC | [Meta Failed Posts Issue - May 28th](https://stspg.io/zpq6rb2g0m2z) | minor | 6.8 h |  |
| 2025-05-09 18:43 UTC | [X/ Twitter Outage](https://stspg.io/k1dm9mknc1c6) | major | 2.9 h |  |
| 2025-04-28 18:58 UTC | [Shopify Issue](https://stspg.io/wx9r1hq0nz3y) | minor | 1.6 h |  |
| 2025-04-28 18:57 UTC | [Issues Associating Follow-up Messages to Cases](https://stspg.io/vm2bkx706rnz) | none | 7 d |  |
| 2025-04-24 17:18 UTC | [Threads Connection Issue](https://stspg.io/2lmdxn7ljrbf) | minor | 4.8 h |  |
| 2025-03-26 15:50 UTC | [Sprout Social Outage - March 26th](https://stspg.io/2rghkfbfz4yz) | critical | 3.3 h |  |
| 2025-03-14 20:23 UTC | [Sprout Social Loading Issue](https://stspg.io/py8g69h60f4n) | major | 1.0 h |  |
| 2025-03-10 14:26 UTC | [Twitter/X Outage on March 10th](https://stspg.io/sfzv7jb2gp9c) | critical | 25 h |  |
| 2025-02-17 15:53 UTC | [Trustpilot Issues Due to Scheduled Maintenance](https://stspg.io/b2hz4slsm598) | minor | 3 d |  |


## Charts

### Chart data: Sprout Social status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2025 | 25 | 11 |
| 2026 | 25 | 1 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2025-02 | minor | 1 |
| 2025-03 | critical | 2 |
| 2025-03 | major | 1 |
| 2025-04 | minor | 2 |
| 2025-04 | none | 1 |
| 2025-05 | major | 1 |
| 2025-05 | minor | 1 |
| 2025-06 | major | 2 |
| 2025-06 | minor | 3 |
| 2025-07 | critical | 1 |
| 2025-07 | major | 2 |
| 2025-07 | minor | 1 |
| 2025-08 | minor | 2 |
| 2025-09 | minor | 1 |
| 2025-10 | critical | 1 |
| 2025-11 | major | 1 |
| 2025-11 | minor | 1 |
| 2025-12 | none | 1 |
| 2026-01 | minor | 1 |
| 2026-01 | none | 1 |
| 2026-02 | minor | 3 |
| 2026-03 | minor | 2 |
| 2026-04 | major | 1 |
| 2026-04 | minor | 1 |
| 2026-05 | minor | 5 |
| 2026-06 | minor | 4 |
| 2026-07 | minor | 1 |
| 2026-08 | minor | 1 |
| 2026-08 | none | 1 |
| 2026-09 | minor | 2 |
| 2026-09 | none | 1 |
| 2026-10 | minor | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Terms of service | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Pricing | baseline |
| 2026-10-17 | Subprocessors | baseline |

---
Canonical: https://rewindex.com/company/sprout-social · Markdown: https://rewindex.com/company/sprout-social.md · JSON: https://rewindex.com/api/v1/companies/sprout-social · Generated 2026-10-18T00:04:55.622Z