Changes / Sprout Social / Email Delivery Issues

Sprout Social: Major incident: Email Delivery Issues

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 85%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Email Delivery Issues
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2025-07-14 23:02 UTC
AddedResolved time#5
Before: not present
After: 2025-07-14 23:35 UTC
AddedAffected components#6
Before: not present
After: Sprout Social Web Application
AddedUpdateinvestigating#7
Before: not present
After: Sprout is currently experiencing issues sending emails, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
AddedUpdateresolved#8
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Email Delivery Issues (this change)Major incident

All Sprout Social changes → · Sprout Social profile · Markdown · JSON