rewindex

CompaniesSprout SocialIncidents

Sprout Social: Trustpilot Issues Due to Scheduled Maintenance

MinorStatus: resolvedStarted Resolved (3 d)2 updatesstspg.io (opens in new tab)

Affected components: Sprout Social Web Application

Timeline of updates

  1. identified

    Trustpilot is currently undergoing scheduled maintenance, affecting Sprout’s Reviews, Reporting and Profile Connection features.

    This maintenance began on February 17, 2025, at 2:00 AM CST and is expected to conclude on February 18, 2025, at 6:20 AM CST.

    During this time, you may experience:
    - Delays in Trustpilot Reviews appearing in Sprout
    - Issues with data loading for Trustpilot
    - Errors when reauthorizing Trustpilot profiles in Sprout

    We are actively monitoring the situation and apologize for any inconvenience. Subscribe to receive status updates.

  2. resolved

    This incident has been resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sprout Social, started 2025-02-17 15:53 UTC, resolved after 3 d, 2 update(s).

Title
Trustpilot Issues Due to Scheduled Maintenance
Vendor
Sprout Social
Date
URL
https://rewindex.com/company/sprout-social/incidents/gc9zjqg0xbry

Sprout Social profileRecent Sprout Social incidentsAll outages on February 17, 2025Sprout Social in February 2025MarkdownJSON