# Sprout Social: Trustpilot Issues Due to Scheduled Maintenance

> Sprout Social status incident “Trustpilot Issues Due to Scheduled Maintenance” on 2025-02-17: impact minor (vendor’s label), 3 d, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sprout-social/incidents/gc9zjqg0xbry
Last updated: 2025-02-20T14:59:13Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-17 15:53 UTC · Resolved: 2025-02-20 14:59 UTC · Duration: 3 d
- Updates: 2 · Affected components: Sprout Social Web Application
- [Vendor status page: https://stspg.io/b2hz4slsm598](https://stspg.io/b2hz4slsm598)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)

## Timeline of updates

- **identified** 2025-02-17 15:53 UTC: Trustpilot is currently undergoing scheduled maintenance, affecting Sprout’s Reviews, Reporting and Profile Connection features. This maintenance began on February 17, 2025, at 2:00 AM CST and is expected to conclude on February 18, 2025, at 6:20 AM CST. During this time, you may experience: - Delays in Trustpilot Reviews appearing in Sprout - Issues with data loading for Trustpilot - Errors when reauthorizing Trustpilot profiles in Sprout We are actively monitoring the situation and apologize for any inconvenience. Subscribe to receive status updates.
- **resolved** 2025-02-20 14:59 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Sprout Social, started 2025-02-17 15:53 UTC, resolved after 3 d, 2 update(s).

- Canonical URL: https://rewindex.com/company/sprout-social/incidents/gc9zjqg0xbry
- Citation: Sprout Social, “Trustpilot Issues Due to Scheduled Maintenance” (2025-02-17 15:53 UTC). Archived by Rewindex: https://rewindex.com/company/sprout-social/incidents/gc9zjqg0xbry (CC BY 4.0).
- Markdown link: `[Sprout Social: Trustpilot Issues Due to Scheduled Maintenance (2025-02-17)](https://rewindex.com/company/sprout-social/incidents/gc9zjqg0xbry)`


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Canonical: https://rewindex.com/company/sprout-social/incidents/gc9zjqg0xbry · Markdown: https://rewindex.com/company/sprout-social/incidents/gc9zjqg0xbry.md · JSON: https://rewindex.com/api/v1/companies/sprout-social/incidents/gc9zjqg0xbry · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:19:38.597Z