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Sprout Social: Meta Connectivity Issues
A major connectivity outage prevented a subset of Meta (Facebook and Instagram) profiles from performing actions in Sprout Social from 2026-04-24 12:28 UTC to 2026-04-27 19:09 UTC, lasting 3 days 6 h. Sprout Social linked the disruptions to Meta security checkpoints and advised page admins to check Facebook natively for required security actions; the incident was resolved.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Sprout Social Web Application
Timeline of updates
- identified
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social.
- identified
We are currently facing an issue where a subset of Meta (Facebook and Instagram) profiles are experiencing connectivity disruptions. This appears to be related to specific security checkpoints triggered on the Meta platform, which are preventing these profiles from performing actions within Sprout Social. We recommend that page admins log in to Facebook natively to check for any required security actions from Meta.
- resolved
This incident has been resolved.
Rewindex changes for this incident
- Major incident: Meta Connectivity Issues 2026-04-24 12:28 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sprout Social profile · Recent Sprout Social incidents · Markdown · JSON