CompaniesSprout SocialIncidents
Sprout Social: Data Ingestion Issue
Affected components: Sprout Social Web Application
Timeline of updates
- investigating
Due to an AWS outage that began May 7th around 7 pm CT, Sprout is currently seeing delays in data ingestion.
As a result of this outage, you may experience delays pulling in metrics and messages in the following areas of Sprout:
- Reports
- Listening topics
- Smart Inbox/ Reviews
- Published posts in the Publishing CalendarWe are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
- resolved
The issue with the AWS outage appears to be resolved. Please subscribe to receive status updates.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
10f27ec6844b0031…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sprout Social, started 2026-05-08 16:48 UTC, resolved after 23 h, 2 update(s).
- Title
- Data Ingestion Issue
- Vendor
- Sprout Social
- Date
- URL
- https://rewindex.com/company/sprout-social/incidents/3kxvbvm0y5xz
Sprout Social profileRecent Sprout Social incidentsAll outages on May 8, 2026Sprout Social in May 2026MarkdownJSON