Changes / FullStory / Fullstory login and UI unavailable
FullStory: Critical incident: Fullstory login and UI unavailable
Summary
Summary pending. The diff below shows exactly what changed.
What changed
Before: not present
After: Fullstory login and UI unavailable
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After: critical
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After: resolved
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After: 2025-06-12 18:21 UTC
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After: 2025-06-13 01:36 UTC
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After: Fullstory Web Application
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After: We are currently investigating a site outage which is impacting logging in and loading the Fullstory UI. We are actively working to identify the root cause and will provide regular updates as they are available.
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After: This outage is due to a current GCP incident that we are closely monitoring here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW#RP1d9aZLNFZEJmTBk8e1
We'll continue to make updates as we evaluate the full impact that this outage has on Fullstory customers.
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After: The GCP incident is resolved and we're actively monitoring the results. Sessions captured during the outage are being indexed, but may not yet be available. We'll provide a final update on impact as soon as this is available.
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After: All backlogged sessions are now indexed.
If you notice any persisting issues please reach out to support@fullstory.com for assistance.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Fullstory login and UI unavailable (this change) | Major incident |
All FullStory changes → · FullStory profile · Markdown · JSON