Companies / FullStory / incidents
FullStory: Fullstory unavailable for some users
FullStory reported a major Fullstory Web Application outage affecting some users from 2025-02-20 21:05 UTC to 2025-02-20 21:22 UTC, lasting 17 min. Session capture was unaffected; FullStory rolled back changes it said caused the outage and confirmed normal operations.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Fullstory Web Application
Timeline of updates
- investigating
We are currently investigating a Fullstory web application outage for some users. Note: This outage does not affect session capture.
- monitoring
We've rolled back some changes that caused this outage and Fullstory should be back up and running again. Please reach out to support@fullstory.com with any further issues/questions.
- resolved
All systems are back to normal operations and are working as expected.
Rewindex changes for this incident
- Major incident: Fullstory unavailable for some users 2025-02-20 21:05 UTC
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). FullStory profile · Recent FullStory incidents · Markdown · JSON