Companies / FullStory / incidents

FullStory: Elevated Data Display Latency

Affected components: Fullstory Web Application

Timeline of updates

1. identified2024-12-11 16:42 UTC

   We are experiencing an elevated latency for data loading for a subset of orgs. Users may receive errors while attempting to load Dashboards, Metrics, and Segments. Some pages may take longer than normal to appear.

2. identified2024-12-11 21:03 UTC

   We are continuing to work on a fix for the elevated data display latency. Thanks for your patience.

3. resolved2024-12-11 23:10 UTC

   Things are back to normal now and users should no longer be seeing latency in data loading. If you continue to have issues, please reach out support@fullstory.com.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). FullStory profile · Recent FullStory incidents · Markdown · JSON