# FullStory: Elevated Data Display Latency

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-11 16:42 UTC · Resolved: 2024-12-11 23:10 UTC · Duration: 6.5 h
- Updates: 3 · Affected components: Fullstory Web Application
- [Vendor status page: https://stspg.io/csjbrssxwzq9](https://stspg.io/csjbrssxwzq9)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **identified** 2024-12-11 16:42 UTC: We are experiencing an elevated latency for data loading for a subset of orgs. Users may receive errors while attempting to load Dashboards, Metrics, and Segments. Some pages may take longer than normal to appear.
- **identified** 2024-12-11 21:03 UTC: We are continuing to work on a fix for the elevated data display latency. Thanks for your patience.
- **resolved** 2024-12-11 23:10 UTC: Things are back to normal now and users should no longer be seeing latency in data loading. If you continue to have issues, please reach out support@fullstory.com.


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Canonical: https://rewindex.com/company/fullstory/incidents/0m0cjpnr7zgj · Markdown: https://rewindex.com/company/fullstory/incidents/0m0cjpnr7zgj.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/0m0cjpnr7zgj · Generated 2026-10-18T10:43:02.041Z