FullStory: EU Partial Outage: Integrations - 5/26-6/9
Timeline of updates
- resolved
Beginning on May 26, a defect was introduced to accounts on our EU data center impacting certain integrations. As a result, custom events from our Data Layer Capture integration may have failed to capture. In addition, users of Slack, Intercom, Jira, MS Teams, Productboard, Trello, Mixpanel, and Qualtrics may be missing session links in these integrations for this time period and notes would have failed to send. A fix was implemented on June 9th; however, any lost data during this period is irretrievable. We apologize for the inconvenience. Accounts on our US data center were not impacted by this defect. If you have any questions, please reach out to our support team via support@fullstory.com.
From FullStory’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.fullstory.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by FullStory, started 2023-05-26 04:00 UTC, resolved after 0 min, 1 update(s).
- Title
- EU Partial Outage: Integrations - 5/26-6/9
- Vendor
- FullStory
- Date
- URL
- https://rewindex.com/company/fullstory/incidents/xvl5th940byk
FullStory profileRecent FullStory incidentsAll outages on May 26, 2023FullStory in May 2023MarkdownJSON