# FullStory: EU Partial Outage: Integrations - 5/26-6/9

> FullStory status incident “EU Partial Outage: Integrations - 5/26-6/9” on 2023-05-26: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/fullstory/incidents/xvl5th940byk
Last updated: 2023-05-26T04:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-26 04:00 UTC · Resolved: 2023-05-26 04:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.fullstory.com/incidents/xvl5th940byk](https://status.fullstory.com/incidents/xvl5th940byk)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **resolved** 2023-05-26 04:00 UTC: Beginning on May 26, a defect was introduced to accounts on our EU data center impacting certain integrations. As a result, custom events from our Data Layer Capture integration may have failed to capture. In addition, users of Slack, Intercom, Jira, MS Teams, Productboard, Trello, Mixpanel, and Qualtrics may be missing session links in these integrations for this time period and notes would have failed to send. A fix was implemented on June 9th; however, any lost data during this period is irretrievable. We apologize for the inconvenience. Accounts on our US data center were not impacted by this defect. If you have any questions, please reach out to our support team via support@fullstory.com.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by FullStory, started 2023-05-26 04:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/fullstory/incidents/xvl5th940byk
- Citation: FullStory, “EU Partial Outage: Integrations - 5/26-6/9” (2023-05-26 04:00 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/incidents/xvl5th940byk (CC BY 4.0).
- Markdown link: `[FullStory: EU Partial Outage: Integrations - 5/26-6/9 (2023-05-26)](https://rewindex.com/company/fullstory/incidents/xvl5th940byk)`


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Canonical: https://rewindex.com/company/fullstory/incidents/xvl5th940byk · Markdown: https://rewindex.com/company/fullstory/incidents/xvl5th940byk.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/xvl5th940byk · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:35:12.816Z