FullStory: Blank pages in a subset of sessions.
Timeline of updates
- resolved
From July 18 to July 31 there was a bug in our raw data storage that affected a subset of sessions (~1%). These sessions currently fail to play back as expected. During attempted recovery, mobile analytics data for the affected sessions was also deleted for some accounts. Please see our detailed postmortem for more information.
From FullStory’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.fullstory.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by FullStory, started 2023-08-01 01:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Blank pages in a subset of sessions.
- Vendor
- FullStory
- Date
- URL
- https://rewindex.com/company/fullstory/incidents/mwpj5wfqjfzh
FullStory profileRecent FullStory incidentsAll outages on August 1, 2023FullStory in August 2023MarkdownJSON