# FullStory: Blank pages in a subset of sessions.

> FullStory status incident “Blank pages in a subset of sessions.” on 2023-08-01: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/fullstory/incidents/mwpj5wfqjfzh
Last updated: 2023-08-01T01:00:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-08-01 01:00 UTC · Resolved: 2023-08-01 01:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.fullstory.com/incidents/mwpj5wfqjfzh](https://status.fullstory.com/incidents/mwpj5wfqjfzh)
- [Company: FullStory](https://rewindex.com/company/fullstory.md)

## Timeline of updates

- **resolved** 2023-08-01 01:00 UTC: From July 18 to July 31 there was a bug in our raw data storage that affected a subset of sessions (~1%). These sessions currently fail to play back as expected. During attempted recovery, mobile analytics data for the affected sessions was also deleted for some accounts. Please see our detailed postmortem for more information.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by FullStory, started 2023-08-01 01:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/fullstory/incidents/mwpj5wfqjfzh
- Citation: FullStory, “Blank pages in a subset of sessions.” (2023-08-01 01:00 UTC). Archived by Rewindex: https://rewindex.com/company/fullstory/incidents/mwpj5wfqjfzh (CC BY 4.0).
- Markdown link: `[FullStory: Blank pages in a subset of sessions. (2023-08-01)](https://rewindex.com/company/fullstory/incidents/mwpj5wfqjfzh)`


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Canonical: https://rewindex.com/company/fullstory/incidents/mwpj5wfqjfzh · Markdown: https://rewindex.com/company/fullstory/incidents/mwpj5wfqjfzh.md · JSON: https://rewindex.com/api/v1/companies/fullstory/incidents/mwpj5wfqjfzh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:33:25.066Z