Companies / FullStory / incidents

FullStory: Delayed session processing

Affected components: Fullstory Web Application

Timeline of updates

1. investigating2025-11-18 20:32 UTC

   We are currently experiencing delays processing sessions for accounts utilizing our EU data center. Session capture is not impacted but new sessions may not appear until several minutes after initial capture. We are actively investigating the issue.

2. monitoring2025-11-18 21:23 UTC

   A fix has been implemented for this issue and we are monitoring the results.

3. resolved2025-11-18 21:47 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). FullStory profile · Recent FullStory incidents · Markdown · JSON