Outages by dayJanuary 10, 2025

Outages on January 10, 2025

UTC day 2025-01-10 (Jan 10, 2025, 00:00 to Jan 10, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

47incidents started

11labelled major or critical

29vendors with a new incident

19still open from earlier days

By vendor label: Critical 3 · Major 8 · Minor 25 · No impact listed 11 · 9 maintenance

Incidents started this day 47

Vendor	Incident	Impact	Started	Resolved	Status
Mode	Bridge Connection Failures	Critical	02:01	02:01 (0 min)	resolved
Claude	Issues reaching Claude.ai	Critical	22:16	22:27 (11 min)	resolved
Anthropic	Issues reaching Claude.ai	Critical	22:16	22:27 (11 min)	resolved
Jira	Automation drop-down menu not rendering correctly	Major	00:06	03:13 (3.1 h)	resolved
Greenhouse	Partial Service Disruption	Major	00:07	19:12 (19 h)	resolved
Coda	Attachment and image processing delays	Major	04:31	15:25 (11 h)	resolved
Greenhouse	Partial Service Disruption	Major	14:34	15:32 (58 min)	resolved
Confluent	Metrics API is Experiencing Delays	Major	15:38	Jan 11, 2025, 21:45 (30 h)	resolved
CircleCI	Documentation site is down	Major	17:19	18:35 (1.3 h)	resolved
Grafana Cloud	Confluent Cloud Integration disruption	Major	18:17	23:46 (5.5 h)	resolved
Ashby	All-in-One: Scheduling Features Not Considering Some Recurring Calendar Events	Major	18:24	Jan 11, 2025, 17:25 (23 h)	resolved
Vonage	Dominican Republic SMS - Delivery Degradation towards Claro	Minor	00:00	02:32 (2.5 h)	resolved
Twilio	SMS Delivery Delays to Claro in the Dominican Republic	Minor	00:12	03:39 (3.5 h)	resolved
Canva	Users may encounter issues when using video background remover	Minor	02:04	04:59 (2.9 h)	resolved
RevenueCat	Elevated error rate on API	Minor	06:06	06:51 (45 min)	resolved
Twilio	Errors with US API.	Minor	06:40	15:25 (8.8 h)	resolved
RevenueCat	Minor database maintenance window	Minor	07:57	08:44 (47 min)	resolved
Grafana Cloud	Logins to environments failing on AzureAD	Minor	08:51	09:11 (20 min)	resolved
RevenueCat	Potential error spikes with database patch	Minor	09:00	Jan 11, 2025, 11:16 (26 h)	resolved
Snyk	Degradation affecting Snyk Code PR checks	Minor	12:02	14:30 (2.5 h)	resolved
Typeform	Typeform Builder - Degraded builder performance	Minor	13:32	16:53 (3.4 h)	resolved
Confluent	Metrics API is Experiencing Delays	Minor	13:36	13:57 (21 min)	resolved
Twilio	SMS Delivery Delays to MTN Network in Ivory Coast	Minor	14:16	19:28 (5.2 h)	resolved
Optimizely	Performance issue on the Search & Navigation in US East	Minor	14:55	Jan 13, 2025, 12:15 (3 d)	resolved
Retell AI	TTS provider openai is down	Minor	15:15	15:17 (2 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	15:15	15:17 (2 min)	resolved
Retell AI	TTS provider deepgram is down	Minor	15:15	15:17 (2 min)	resolved
Twilio	SMS Delivery Delays to Shelcomm Network in United States of America	Minor	16:13	21:35 (5.4 h)	resolved
Wasabi	System Errors in EU-SOUTH-1 Region	Minor	16:30	18:03 (1.6 h)	postmortem
Twilio	Unable to Receive OAuth Token From Stripe	Minor	17:01	Jan 17, 2025, 01:25 (6 d)	resolved
Discord	Duplicate "Your Friend is Streaming" notifications being received by users	Minor	18:54	21:42 (2.8 h)	resolved
Jina AI	API not reachable	Minor	20:20	20:25 (5 min)	resolved
Twilio	SMS Delivery Delays to Claro Network in Brazil via a Subset of Short Codes	Minor	21:28	Jan 11, 2025, 01:45 (4.3 h)	resolved
Vonage	Nigeria SMS - Delivery Degradation towards MTN network	Minor	21:35	Jan 11, 2025, 02:22 (4.8 h)	resolved
Twilio	SMS Delivery Delays to MTN Network in Nigeria	Minor	22:01	Jan 11, 2025, 04:38 (6.6 h)	resolved
Hootsuite	Composer issues	Minor	22:30	23:58 (1.5 h)	resolved
Twilio	SMS Delivery Delays to Telstra in Australia	No impact listed	00:30	03:23 (2.9 h)	resolved
Linode (Akamai)	Service Issue - Block Storage US-ORD (Chicago) US-IAD (Washington, D.C.) and Los Angeles (LAX3)	No impact listed	01:19	Jan 23, 2025, 20:31 (14 d)	resolved
Cloudinary	Increased Error Rates on Manage Transformations Page	No impact listed	06:09	06:09 (0 min)	resolved
Snyk	Degradation of Snyk Open Source & Container Testing	No impact listed	09:49	09:49 (0 min)	resolved
Heap	Property autocomplete dropdown is currently broken	No impact listed	12:24	14:51 (2.5 h)	resolved
Scaleway	[RDB] Intermittent disruption to some database on AMS 09/01	No impact listed	13:16	13:16 (0 min)	resolved
Substack	Degraded performance for search and publisher dashboard	No impact listed	15:13	18:03 (2.8 h)	resolved
HubSpot	Snowflake views and tables were unavailable for some users	No impact listed	15:59	15:59 (0 min)	resolved
Confluent	Some clusters seeing problems provisioning nodes in Azure East US2 deployments	No impact listed	17:47	20:46 (3.0 h)	resolved
Twilio	On Call Engineers are Investigating an issue with Conference API Reads Impacted in AU1	No impact listed	20:08	20:23 (15 min)	resolved
Temporal Cloud	Some customers in AWS us-east-1 may experience elevated API latencies	No impact listed	21:23	Jan 11, 2025, 00:18 (2.9 h)	resolved

Still open from earlier days 19

Vendor	Incident	Impact	Started	Resolved	Status
Mapbox	Traffic Maps V1 Degraded Performance	Major	Jan 9, 2025, 18:37	02:16 (7.7 h)	resolved
Jira	Component field value not available	Major	Jan 9, 2025, 21:55	04:00 (6.1 h)	resolved
Teleport	New Tenant Onboarding Failures	Major	Jan 9, 2025, 23:26	00:17 (51 min)	resolved
Grain	Transcript Processing Delays	Minor	Jan 3, 2025, 17:33	Feb 3, 2025, 16:26 (31 d)	resolved
Grain	Application Instability	Minor	Jan 8, 2025, 04:45	Jan 15, 2025, 18:36 (8 d)	resolved
Chargebee	Issue With created_at Date in Comments Resource	Minor	Jan 8, 2025, 12:46	Jan 11, 2025, 14:54 (3 d)	resolved
Pendo	Known infrastructure issue causing dropped events in Pendo	Minor	Jan 8, 2025, 15:45	18:25 (2 d)	resolved
MongoDB Atlas	Atlas Cluster Creation and Modification Delays in Azure East US2	Minor	Jan 9, 2025, 04:03	Jan 11, 2025, 04:11 (2 d)	resolved
Scaleway	[Network]- public switch down in DC5, room 7 7, rack D43	Minor	Jan 9, 2025, 08:33	Jan 21, 2025, 14:25 (12 d)	resolved
Snowflake	Azure - East US 2 (Virginia): INC0123685	Minor	Jan 9, 2025, 11:42	Jan 11, 2025, 06:59 (43 h)	resolved
Twilio	SMS Delivery Delay to Tim Network in Brazil	Minor	Jan 9, 2025, 14:38	02:02 (11 h)	resolved
Confluent	Experiencing network issues within Azure East US2 deployments	Minor	Jan 9, 2025, 14:55	00:30 (9.6 h)	resolved
Scaleway	[WEBHOSTING] Blacklist Microsoft	Minor	Jan 9, 2025, 16:05	Jan 24, 2025, 12:56 (15 d)	resolved
Twilio	SMS Delivery Report Delays to Chunghwa in Taiwan, Province of China	Minor	Jan 9, 2025, 16:35	10:42 (18 h)	resolved
Twilio	SMS Delivery Delays to Telefonica in Chile	Minor	Jan 9, 2025, 17:00	00:58 (8.0 h)	resolved
Twilio	SMS Delivery Failures to Tele2 in Russian Federation	Minor	Jan 9, 2025, 17:19	Jan 12, 2025, 01:58 (2 d)	resolved
Vonage	Chile SMS - Delivery degradation towards Telefonica	Minor	Jan 9, 2025, 17:28	00:56 (7.5 h)	resolved
Vonage	Egypt SMS - Delivery degradation towards Etisalat network	Minor	Jan 9, 2025, 19:50	00:50 (5.0 h)	resolved
Dialpad	Some customers may be experiencing issues with delayed voice transcription	Minor	Jan 9, 2025, 22:56	02:17 (3.4 h)	resolved

Maintenance 9

Vendor	Incident	Impact	Started	Resolved	Status
Crusoe	[Scheduled] WAN Network Maintenance	Maintenance	01:00	06:00 (5.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Swish	Maintenance	01:30	02:00 (30 min)	resolved
Plivo	[Scheduled] Change Notification : Migration of Plivo API Gateway Service	Maintenance	04:30	Feb 10, 2025, 06:30 (31 d)	resolved
Twilio	[Scheduled] United States SMS and MMS Carrier Maintenance - T-Mobile	Maintenance	06:00	10:00 (4.0 h)	resolved
Vonage	[Scheduled] USA SMS - Planned Maintenance affecting T-Mobile	Maintenance	06:00	10:00 (4.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MM4) & (MM7) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11535	Maintenance	07:00	11:00 (4.0 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	07:00	11:00 (4.0 h)	resolved
Hootsuite	[Scheduled] Analytics - Planned maintenance	Maintenance	13:00	14:15 (1.3 h)	resolved
Bandwidth	[Scheduled] Global Data Center Maintenance - Belgium	Maintenance	19:00	Jan 11, 2025, 07:00 (12 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Mode, Claude, Anthropic, Jira, Greenhouse, Coda, Confluent, CircleCI, Grafana Cloud, Ashby, Vonage, Twilio.

Cite this

47 vendor-reported incidents started on 2025-01-10 (UTC) across 29 vendors, 11 labelled major or critical by the vendor.

Title: Outages on January 10, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-10 00:00 UTC
URL: https://rewindex.com/outages/2025-01-10

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