Companies / Grain / incidents

Grain: Transcript Processing Delays

Affected components: Recording Processing

Timeline of updates

1. investigating2025-01-03 17:33 UTC

   Our transcription partner is experiencing an outage, causing delays in transcript processing. We are awaiting further information.

2. monitoring2025-01-03 17:55 UTC

   The outage is beginning to clear and we are seeing transcripts complete processing. We will begin backfilling any failed transcripts once we've received confirmation that the outage is fully resolved.

3. resolved2025-02-03 16:26 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Grain profile · Recent Grain incidents · Markdown · JSON