# Grain: Transcript Processing Delays

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-03 17:33 UTC · Resolved: 2025-02-03 16:26 UTC · Duration: 31 d
- Updates: 3 · Affected components: Recording Processing
- [Vendor status page: https://stspg.io/t394wp9qq621](https://stspg.io/t394wp9qq621)
- [Company: Grain](https://rewindex.com/company/grain.md)

## Timeline of updates

- **investigating** 2025-01-03 17:33 UTC: Our transcription partner is experiencing an outage, causing delays in transcript processing. We are awaiting further information.
- **monitoring** 2025-01-03 17:55 UTC: The outage is beginning to clear and we are seeing transcripts complete processing. We will begin backfilling any failed transcripts once we've received confirmation that the outage is fully resolved.
- **resolved** 2025-02-03 16:26 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/grain/incidents/wr78x7tm625t · Markdown: https://rewindex.com/company/grain/incidents/wr78x7tm625t.md · JSON: https://rewindex.com/api/v1/companies/grain/incidents/wr78x7tm625t · Generated 2026-10-18T12:41:06.318Z