Outages by dayJanuary 8, 2025

Outages on January 8, 2025

UTC day 2025-01-08 (Jan 8, 2025, 00:00 to Jan 8, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

49incidents started

10labelled major or critical

35vendors with a new incident

6still open from earlier days

By vendor label: Critical 1 · Major 9 · Minor 27 · No impact listed 12 · 19 maintenance

Incidents started this day 49

Vendor	Incident	Impact	Started	Resolved	Status
Hex	Projects not loading	Critical	21:00	22:41 (1.7 h)	resolved
Windsurf	Severe Outage for Autocomplete / Supercomplete	Major	07:18	07:40 (22 min)	resolved
AssemblyAI	Transcription Failing To Complete	Major	13:10	18:30 (5.3 h)	resolved
Scaleway	[Elastic Metal] - Rescue OS even in Normal mode	Major	13:14	17:19 (4.1 h)	resolved
Hootsuite	Unable to access Inbox 2.0 conversations - "Could not load conversation history"	Major	13:47	14:59 (1.2 h)	resolved
Cribl	Cloud portal not accessible	Major	15:14	15:25 (12 min)	resolved
Gorgias	Chat messages, voice and ecom webhooks are being delayed	Major	15:35	16:31 (56 min)	resolved
Mixpanel	Track API Endpoint Partially Unavailable	Major	15:36	19:37 (4.0 h)	resolved
Temporal Cloud	Namespace creation failed for some customers	Major	18:41	20:09 (1.5 h)	resolved
Sinch	Sinch Elastic SIP Trunking - Incident	Major	22:44	Jan 9, 2025, 01:57 (3.2 h)	resolved
Windsurf	All services partially degraded due to network issues	Minor	01:16	03:03 (1.8 h)	resolved
Windsurf	Cascade Sonnet issues for trial users	Minor	03:57	07:00 (3.0 h)	resolved
Grain	Application Instability	Minor	04:45	Jan 15, 2025, 18:36 (8 d)	resolved
Chargebee	Receivables Account Statement PDF Generation Disabled	Minor	08:14	09:21 (1.1 h)	resolved
Twilio	SMS Delivery Delays and Failures to MTS Network in Belarus	Minor	11:48	16:23 (4.6 h)	resolved
Coralogix	[EU2] Slowness of querying data from All logs / All traces	Minor	12:13	17:36 (5.4 h)	resolved
Chargebee	Issue With created_at Date in Comments Resource	Minor	12:46	Jan 11, 2025, 14:54 (3 d)	resolved
Wix	RESOLVED: We're investigating a potential issue with site dashboard.	Minor	13:14	14:06 (52 min)	resolved
Scaleway	[EM-VPC] - Private Network and Flexible IP cannot be attached nor detached to EM	Minor	13:47	14:00 (13 min)	resolved
Twilio	SMS Delivery Delays to Orange and Tigo Networks in Congo Democratic Republic	Minor	15:06	Jan 9, 2025, 01:37 (11 h)	resolved
Sinch	Delivery Issue Congo (DRC) - Orange	Minor	15:07	Jan 9, 2025, 01:07 (10 h)	resolved
FullStory	Issues logging in to Fullstory	Minor	15:15	15:35 (20 min)	resolved
LogRocket	Infrastructure instability	Minor	15:40	16:37 (57 min)	resolved
Pendo	Known infrastructure issue causing dropped events in Pendo	Minor	15:45	Jan 10, 2025, 18:25 (2 d)	resolved
Bitrise	Backend Service Disruption	Minor	15:48	17:01 (1.2 h)	resolved
Maven Central	Search results are out of date	Minor	16:50	21:37 (4.8 h)	resolved
Ashby	Job's Was Open filter is not working	Minor	17:34	18:00 (26 min)	resolved
Twilio	SMS Delivery Delays to Multiple Networks in Turkey	Minor	17:44	22:05 (4.3 h)	resolved
Discord	Blank screen when loading desktop/web app	Minor	18:02	Jan 9, 2025, 00:11 (6.2 h)	resolved
Make	Delays on queue processing	Minor	18:13	Jan 9, 2025, 20:38 (26 h)	resolved
Twilio	WhatsApp Outbound Messages Failing with Error Code 63005	Minor	20:14	Jan 9, 2025, 01:35 (5.3 h)	resolved
Codecov	Intermittent CLI Verification Issues	Minor	21:40	Jan 9, 2025, 00:00 (2.3 h)	resolved
Xero	NZ: Xero and Practice Manager - users unable to connect to IRD	Minor	21:56	Jan 9, 2025, 00:30 (2.6 h)	resolved
npm	npm is experiencing intermittent degraded installs	Minor	22:05	Jan 9, 2025, 00:50 (2.8 h)	resolved
v0	Elevated error rates for Builds	Minor	23:27	Jan 9, 2025, 00:58 (1.5 h)	resolved
Vercel	Elevated error rates for Builds	Minor	23:27	Jan 9, 2025, 00:58 (1.5 h)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	23:38	23:40 (2 min)	resolved
Twilio	Automated Alert: No Customer Impact	No impact listed	01:06	01:23 (17 min)	resolved
Twilio	Attempts to Create and Update TwiML Applications via the Console and REST API Failed with 5xx Errors	No impact listed	01:32	01:32 (0 min)	resolved
DNSimple	DNS resolution was not enabled for new domains added via API after January 8th 2025 1:20PM UTC	No impact listed	13:20	13:20 (0 min)	resolved
Discord	Increased API Errors	No impact listed	15:29	15:53 (24 min)	resolved
Vonage	Video Media Archiver Server issue	No impact listed	15:41	17:21 (1.7 h)	resolved
Grafana Cloud	Synthetic monitoring connectivity issues between Linode public probes and Grafana Cloud stacks in Singapore and Indonesia	No impact listed	15:51	Jan 9, 2025, 01:34 (9.7 h)	resolved
Scaleway	[RPN] [DC3] - Switch s44-c5.rpn.dc3 unavaibility	No impact listed	16:32	16:32 (0 min)	resolved
v0	Elevated cancelled deployments	No impact listed	17:58	17:58 (0 min)	resolved
Vercel	Elevated cancelled deployments	No impact listed	17:58	17:58 (0 min)	resolved
Airtable	Incident - Jan 8, 2025	No impact listed	19:13	19:34 (21 min)	resolved
Figma	Service disruption	No impact listed	21:38	23:07 (1.5 h)	resolved
Dremio	Engine scaling failure in Dremio Cloud (EU)	No impact listed	23:35	23:35 (0 min)	resolved

Still open from earlier days 6

Vendor	Incident	Impact	Started	Resolved	Status
Vanta	Azure vulnerability data refresh returning no results	Major	Jan 6, 2025, 23:00	21:59 (47 h)	resolved
Linode (Akamai)	Connectivity Issue - US-IAD (Washington)	Minor	Jan 1, 2025, 17:43	Jan 23, 2025, 17:45 (22 d)	resolved
Grain	Transcript Processing Delays	Minor	Jan 3, 2025, 17:33	Feb 3, 2025, 16:26 (31 d)	resolved
LaunchDarkly	Missing aggregate account usage chart data	Minor	Jan 6, 2025, 18:10	17:33 (47 h)	resolved
Vonage	Malaysia SMS - Delivery degradation affecting Celcom	Minor	Jan 7, 2025, 18:28	01:51 (7.4 h)	resolved
Twilio	SMS Delivery Report Delays and Failures to CDMA Networks in Yemen	Minor	Jan 7, 2025, 23:05	19:21 (20 h)	resolved

Maintenance 19

Vendor	Incident	Impact	Started	Resolved	Status
Bandwidth	[Scheduled] Vendor Voice Maintenance - Canada	Maintenance	04:00	07:00 (3.0 h)	resolved
Twilio	[Scheduled] US SMS Carrier Maintenance - Small US Carriers	Maintenance	05:00	11:00 (6.0 h)	resolved
Vonage	[Scheduled] USA SMS - Maintenance affecting multiple US Regional Carriers	Maintenance	05:00	11:00 (6.0 h)	resolved
Twilio	[Scheduled] United States SMS Carrier Partner Maintenance	Maintenance	05:30	08:30 (3.0 h)	resolved
Vonage	[Scheduled] USA & CA SMS - Planned Maintenance affecting a subset of LVNs	Maintenance	05:30	08:30 (3.0 h)	resolved
Twilio	[Scheduled] Mexico SMS Carrier Maintenance - AT&T	Maintenance	06:00	06:30 (30 min)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting AT&T Mexico	Maintenance	06:00	06:30 (30 min)	resolved
Vonage	[Scheduled] Mexico SMS - Planned Maintenance affecting ALTÁN Mexico	Maintenance	06:01	06:30 (29 min)	resolved
Scaleway	[Scheduled] [Webhosting - Elements] - Plateform cPanel 1004 - Update system packages	Maintenance	08:00	09:10 (1.2 h)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - EU	Maintenance	08:00	09:00 (1.0 h)	resolved
Sinch	[Scheduled] DI SMS 365 (SMSx) \| Operator Services \| Application & Database Maintenance \| PCR Number # PCRSDI-11534	Maintenance	08:30	09:10 (40 min)	resolved
Sinch	[Scheduled] Conversation API Routine Maintenance - US	Maintenance	09:00	10:00 (1.0 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - CA1-1 Site	Maintenance	10:00	11:30 (1.5 h)	resolved
Sinch	[Scheduled] Sinch Scheduled Maintenance - AU1-1 Site	Maintenance	12:00	13:30 (1.5 h)	resolved
Box	[Scheduled] Scheduled Resiliency Test Maintenance	Maintenance	18:16	19:34 (1.3 h)	resolved
SparkPost	[Scheduled] Routine Maintenance to Metrics API	Maintenance	19:00	Jan 9, 2025, 03:00 (8.0 h)	resolved
Sinch	[Scheduled] DI MMS 365 (MMX) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11527	Maintenance	21:00	Jan 9, 2025, 01:00 (4.0 h)	resolved
Twilio	[Scheduled] United States MMS Carrier Partner Maintenance	Maintenance	21:00	Jan 9, 2025, 01:01 (4.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Maintenance - LEGOS	Maintenance	22:00	Jan 9, 2025, 01:00 (3.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Hex, Windsurf, AssemblyAI, Scaleway, Hootsuite, Cribl, Gorgias, Mixpanel, Temporal Cloud, Sinch, Grain, Chargebee.

Cite this

49 vendor-reported incidents started on 2025-01-08 (UTC) across 35 vendors, 10 labelled major or critical by the vendor.

Title: Outages on January 8, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-08 00:00 UTC
URL: https://rewindex.com/outages/2025-01-08

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