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CompaniesChargebeeIncidents

Chargebee: Receivables Account Statement PDF Generation Disabled

MinorStatus: resolvedStarted Resolved (1.1 h)1 updatestatus.chargebee.com (opens in new tab)

Timeline of updates

  1. resolved

    The root cause was identified and successfully resolved. PDF generation for Account Statements has been re-enabled, and merchants can now download their Account Statement PDFs as expected. We apologize for any inconvenience caused.

From Chargebee’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.chargebee.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-01-08 08:14 UTC, resolved after 1.1 h, 1 update(s).

Title
Receivables Account Statement PDF Generation Disabled
Vendor
Chargebee
Date
URL
https://rewindex.com/company/chargebee/incidents/dhtm5xwpj2pb

Chargebee profileRecent Chargebee incidentsAll outages on January 8, 2025Chargebee in January 2025MarkdownJSON