# Chargebee: Receivables Account Statement PDF Generation Disabled

> Chargebee status incident “Receivables Account Statement PDF Generation Disabled” on 2025-01-08: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/chargebee/incidents/dhtm5xwpj2pb
Last updated: 2025-01-08T09:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-08 08:14 UTC · Resolved: 2025-01-08 09:21 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.chargebee.com/incidents/dhtm5xwpj2pb](https://status.chargebee.com/incidents/dhtm5xwpj2pb)
- [Company: Chargebee](https://rewindex.com/company/chargebee.md)

## Timeline of updates

- **resolved** 2025-01-08 09:21 UTC: The root cause was identified and successfully resolved. PDF generation for Account Statements has been re-enabled, and merchants can now download their Account Statement PDFs as expected. We apologize for any inconvenience caused.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Chargebee, started 2025-01-08 08:14 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/chargebee/incidents/dhtm5xwpj2pb
- Citation: Chargebee, “Receivables Account Statement PDF Generation Disabled” (2025-01-08 08:14 UTC). Archived by Rewindex: https://rewindex.com/company/chargebee/incidents/dhtm5xwpj2pb (CC BY 4.0).
- Markdown link: `[Chargebee: Receivables Account Statement PDF Generation Disabled (2025-01-08)](https://rewindex.com/company/chargebee/incidents/dhtm5xwpj2pb)`


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Canonical: https://rewindex.com/company/chargebee/incidents/dhtm5xwpj2pb · Markdown: https://rewindex.com/company/chargebee/incidents/dhtm5xwpj2pb.md · JSON: https://rewindex.com/api/v1/companies/chargebee/incidents/dhtm5xwpj2pb · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:33:33.667Z