CompaniesWixMonthly reportsJanuary 2025
Wix in January 2025: incidents, uptime and changes
6incidents posted
3labelled major or critical
99.36%free of major/critical
99.01%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 4 h 45 min, incident time 7 h 20 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Major 1 · Minor 3
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| RESOLVED: Some Live Sites Loading Blank | Critical | 3.6 h | resolved | 01-09 | |
| RESOLVED: Unable to Upload Media | Critical | 24 min | resolved | 01-15 | |
| RESOLVED: Some Users Experience Issues with Chatbot | Major | 47 min | resolved | 01-29 |
Other incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| RESOLVED: We're investigating a potential issue with site dashboard. | Minor | 52 min | resolved | 01-08 | |
| RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected. | Minor | 1.6 h | resolved | 01-19 | |
| RESOLVED: Issues With Loading Some Editors and Live Sites | Minor | 9 min | resolved | 01-20 |
Cite this
Wix posted 6 status incidents in January 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Wix in January 2025
- Vendor
- Wix
- Date
- URL
- https://rewindex.com/company/wix/2025/01