# Wix in January 2025: incidents, uptime and changes

> Wix in January 2025: 6 incidents on its status page (3 major or critical), 99.36% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Wix’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/wix/2025/01
Last updated: 2025-02-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 2, major 1, minor 3
- Uptime (vendor-reported): 99.36% free of major/critical incidents, 99.01% free of any incident; outage time 4 h 45 min, incident time 7 h 20 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2024](https://rewindex.com/company/wix/2024/12.md) · Next: [February 2025](https://rewindex.com/company/wix/2025/02.md) · [All months](https://rewindex.com/company/wix/reports.md) · [Wix](https://rewindex.com/company/wix.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [RESOLVED: Some Live Sites Loading Blank](https://rewindex.com/company/wix/incidents/zbg90f1zpfn8.md) | critical | 2025-01-09 02:56 UTC | 2025-01-09 06:30 UTC | 3.6 h | resolved |
| [RESOLVED: Unable to Upload Media](https://rewindex.com/company/wix/incidents/jw120v7ljrfm.md) | critical | 2025-01-15 11:44 UTC | 2025-01-15 12:08 UTC | 24 min | resolved |
| [RESOLVED: Some Users Experience Issues with Chatbot](https://rewindex.com/company/wix/incidents/2cwh1hm94lvb.md) | major | 2025-01-29 16:41 UTC | 2025-01-29 17:28 UTC | 47 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [RESOLVED: We're investigating a potential issue with site dashboard.](https://rewindex.com/company/wix/incidents/zgtt577cgmy0.md) | minor | 2025-01-08 13:14 UTC | 2025-01-08 14:06 UTC | 52 min | resolved |
| [RESOLVED: Some Live Sites Loading Blank](https://rewindex.com/company/wix/incidents/zbg90f1zpfn8.md) | critical | 2025-01-09 02:56 UTC | 2025-01-09 06:30 UTC | 3.6 h | resolved |
| [RESOLVED: Unable to Upload Media](https://rewindex.com/company/wix/incidents/jw120v7ljrfm.md) | critical | 2025-01-15 11:44 UTC | 2025-01-15 12:08 UTC | 24 min | resolved |
| [RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected.](https://rewindex.com/company/wix/incidents/30zvfy84s3dz.md) | minor | 2025-01-19 18:29 UTC | 2025-01-19 20:03 UTC | 1.6 h | resolved |
| [RESOLVED: Issues With Loading Some Editors and Live Sites](https://rewindex.com/company/wix/incidents/vpgzy3vm5hc9.md) | minor | 2025-01-20 16:09 UTC | 2025-01-20 16:18 UTC | 9 min | resolved |
| [RESOLVED: Some Users Experience Issues with Chatbot](https://rewindex.com/company/wix/incidents/2cwh1hm94lvb.md) | major | 2025-01-29 16:41 UTC | 2025-01-29 17:28 UTC | 47 min | resolved |

## Cite this

Wix posted 6 status incidents in January 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/wix/2025/01
- Citation: Wix, “Wix in January 2025” (2025-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/wix/2025/01 (CC BY 4.0).
- Markdown link: `[Wix: Wix in January 2025 (2025-01-01)](https://rewindex.com/company/wix/2025/01)`


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Canonical: https://rewindex.com/company/wix/2025/01 · Markdown: https://rewindex.com/company/wix/2025/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T11:07:15.636Z