Outages by dayJanuary 20, 2025

Outages on January 20, 2025

UTC day 2025-01-20 (Jan 20, 2025, 00:00 to Jan 20, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

33incidents started

2labelled major or critical

17vendors with a new incident

9still open from earlier days

By vendor label: Critical 1 · Major 1 · Minor 24 · No impact listed 7 · 7 maintenance

Incidents started this day 33

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Dedibox]-No more access possible on dedibox BMC	Critical	08:23	Jan 21, 2025, 08:33 (24 h)	resolved
Stripe	Chat support for Link unavailable	Major	03:03	04:17 (1.2 h)	resolved
Twilio	SMS Delivery Failures on Multiple Messaging Providers	Minor	02:22	06:35 (4.2 h)	resolved
Sinch	Delivery Issue Bolivia - Tigo	Minor	03:00	05:03 (2.0 h)	resolved
Vonage	Bolivia SMS - Delivery degradation towards TIGO Network	Minor	04:07	07:48 (3.7 h)	resolved
Pipedream	Dropbox Source Events Delayed	Minor	06:47	15:26 (8.7 h)	resolved
LaunchDarkly	Teams Issues	Minor	11:52	13:26 (1.6 h)	resolved
Jina AI	Classifier API not reachable	Minor	12:00	12:15 (15 min)	resolved
Jina AI	Classifier API not reachable	Minor	12:20	12:35 (15 min)	resolved
Vonage	Service Issue in Platform - Voice - Programmable SIP	Minor	12:49	Jan 21, 2025, 14:06 (25 h)	resolved
Twilio	SMS Delivery Delays to Movistar Network In Venezuela	Minor	13:07	Jan 21, 2025, 11:18 (22 h)	resolved
Twilio	SMS Delivery Failures to Viettel Network In Burundi	Minor	13:19	Jan 21, 2025, 14:25 (25 h)	resolved
Vonage	Finland SMS - Degradation affecting Telia Network	Minor	13:43	15:28 (1.8 h)	resolved
Twilio	Functions and Assets Page Returning HTTP Error	Minor	13:46	14:55 (1.1 h)	resolved
Retell AI	TTS provider openai is down	Minor	13:56	13:58 (2 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	13:56	13:58 (2 min)	resolved
Retell AI	TTS provider deepgram is down	Minor	13:56	13:58 (2 min)	resolved
Vonage	Egypt SMS - Delivery degradation towards Orange Egypt network	Minor	14:11	15:29 (1.3 h)	resolved
Wix	RESOLVED: Issues With Loading Some Editors and Live Sites	Minor	16:09	16:18 (9 min)	resolved
Vonage	Venezuela SMS - Degradation of messages towards Telefonica / Movistar networks	Minor	18:28	Jan 21, 2025, 03:23 (8.9 h)	resolved
Jina AI	High Model Latency	Minor	18:30	18:35 (5 min)	resolved
Maven Central	Search results are out of date	Minor	19:20	Jan 21, 2025, 12:24 (17 h)	resolved
LlamaIndex	LlamaParse degraded performance	Minor	23:01	Jan 21, 2025, 02:00 (3.0 h)	resolved
Retell AI	TTS provider openai is down	Minor	23:02	23:04 (2 min)	resolved
Retell AI	TTS provider elevenlabs is down	Minor	23:02	23:04 (2 min)	resolved
Retell AI	TTS provider deepgram is down	Minor	23:02	23:04 (2 min)	resolved
Svix	EU: some requests were timing out due to increased latency.	No impact listed	01:52	Jan 19, 2025, 13:15 (-757 min)	resolved
Twilio	Conversations Temporary Sync Issues in Ie1	No impact listed	02:26	02:26 (0 min)	resolved
Logz.io	Data Ingestions Delays - Degraded Performance - Identified - AWS Sydney (ap-southeast-2)	No impact listed	03:00	03:40 (40 min)	resolved
Hotjar	Ask Tools Temporarily Unavailable	No impact listed	07:44	Jan 21, 2025, 11:31 (28 h)	resolved
Scaleway	[Network] [DC3] - No public access DC3/S45/C20	No impact listed	08:19	08:19 (0 min)	resolved
Stream (GetStream)	API reachability problems in United Arab Emirates (UAE)	No impact listed	09:32	Jan 24, 2025, 12:26 (4 d)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	No impact listed	19:20	Jan 21, 2025, 23:08 (28 h)	resolved

Still open from earlier days 9

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Network]-Elastic Metal leaf down on AMS1	Minor	Jan 13, 2025, 07:23	Jan 21, 2025, 14:27 (8 d)	resolved
Twilio	AccSec US T-Mobile API Issue	Minor	Jan 13, 2025, 19:59	Jan 31, 2025, 21:46 (18 d)	resolved
Scaleway	[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requests	Minor	Jan 16, 2025, 12:57	Apr 25, 2025, 09:15 (99 d)	resolved
Twilio	Customers Unable to Access New Account Creation and MFA Reset Pages in Console	Minor	Jan 16, 2025, 16:24	Jan 30, 2025, 15:15 (14 d)	resolved
Akamai	Edge Delivery issues related to Edge IP Binding	Minor	Jan 16, 2025, 16:33	Jan 31, 2025, 17:31 (15 d)	resolved
Bandwidth	International Outbound SMS Incident - UK	Minor	Jan 17, 2025, 14:37	13:18 (3 d)	resolved
DigitalOcean	Latest AWS SDK/CLI updates incompatible with Spaces	No impact listed	Jan 16, 2025, 19:14	Jan 21, 2025, 22:21 (5 d)	resolved
Grafana Cloud	Rare intermittent write failures in Tempo	No impact listed	Jan 17, 2025, 19:56	Jan 23, 2025, 23:04 (6 d)	resolved
Hootsuite	TikTok Ban in the United States	No impact listed	Jan 18, 2025, 16:59	Jan 28, 2025, 17:35 (10 d)	resolved

Maintenance 7

Vendor	Incident	Impact	Started	Resolved	Status
Stripe	[Scheduled] Scheduled maintenance for Multibanco	Maintenance	03:00	04:30 (1.5 h)	resolved
Sinch	[Scheduled] Sinch Schedueled maintenance - Multiple Services	Maintenance	11:00	11:15 (15 min)	resolved
Hootsuite	[Scheduled] Analytics - Planned maintenance	Maintenance	13:00	14:00 (1.0 h)	resolved
SparkPost	[Scheduled] Database maintenance - EU West region	Maintenance	17:15	21:15 (4.0 h)	resolved
Twilio	[Scheduled] Russia SMS Carrier Maintenance - Beeline	Maintenance	21:00	Jan 21, 2025, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Russia SMS - Planned maintenance affecting Beeline	Maintenance	21:00	Jan 21, 2025, 00:00 (3.0 h)	resolved
Vonage	[Scheduled] Kazakhstan SMS - Planned maintenance affecting K-Cell	Maintenance	23:00	23:30 (30 min)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Scaleway, Stripe, Twilio, Sinch, Vonage, Pipedream, LaunchDarkly, Jina AI, Retell AI, Wix, Maven Central, LlamaIndex.

Cite this

33 vendor-reported incidents started on 2025-01-20 (UTC) across 17 vendors, 2 labelled major or critical by the vendor.

Title: Outages on January 20, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-20 00:00 UTC
URL: https://rewindex.com/outages/2025-01-20

All days Outage events Markdown