Outages by dayJanuary 21, 2025

Outages on January 21, 2025

UTC day 2025-01-21 (Jan 21, 2025, 00:00 to Jan 21, 2025, 23:59 your time). Incidents as the vendors posted them on their status pages; impact labels are the vendor’s own.

49incidents started

15labelled major or critical

35vendors with a new incident

16still open from earlier days

By vendor label: Critical 9 · Major 6 · Minor 24 · No impact listed 10 · 10 maintenance

Incidents started this day 49

Vendor	Incident	Impact	Started	Resolved	Status
Hootsuite	Issues accessing the Hootsuite Dashboard	Critical	08:31	10:11 (1.7 h)	resolved
Maven Central	search.maven.org is down	Critical	15:48	15:56 (8 min)	resolved
MongoDB Atlas	MongoDB Cloud: Cloud web UI fails to load	Critical	17:55	20:09 (2.2 h)	resolved
Maven Central	search.maven.org is down	Critical	18:04	18:29 (25 min)	resolved
Maven Central	search.maven.org is down	Critical	19:47	19:52 (5 min)	resolved
Maven Central	Search results are out of date	Critical	19:52	22:48 (2.9 h)	resolved
Maven Central	search.maven.org is down	Critical	21:13	21:20 (7 min)	resolved
Honeycomb	UI Unavailable	Critical	22:18	Jan 22, 2025, 00:19 (2.0 h)	resolved
Maven Central	search.maven.org is down	Critical	23:22	23:26 (4 min)	resolved
Cursor	Degraded Services - Codebase Indexes	Major	09:18	10:45 (1.4 h)	resolved
Harness	PROD2: Delegates got disconnected from Harness	Major	10:45	11:21 (36 min)	resolved
Cursor	Degraded Services - Codebase Indexes	Major	13:30	20:00 (6.5 h)	resolved
SurveyMonkey	Users cannot log into SurveyMonkey mobile	Major	23:08	23:38 (30 min)	resolved
CircleCI	Customers may be seeing delays with their workflows starting and may notice issues viewing their workflows through our UI	Major	23:24	Jan 22, 2025, 01:26 (2.0 h)	resolved
Substack	Increased latency and errors	Major	23:44	Jan 22, 2025, 00:36 (53 min)	resolved
Sinch	Delivery Issue Iceland - Siminn	Minor	01:01	02:02 (1.0 h)	resolved
Twilio	SMS Delivery Delays and Failures to Multiple Networks in United States of America via Subset of Short codes	Minor	08:36	12:57 (4.3 h)	resolved
Vonage	Mexico SMS - Delivery degradation of preregistered domestic traffic to Mexico	Minor	08:51	12:17 (3.4 h)	resolved
Jina AI	High Model Latency	Minor	09:15	09:20 (5 min)	resolved
Sinch	Delivery Issue Brazil - Telecall	Minor	12:17	Jan 23, 2025, 08:10 (44 h)	resolved
Twilio	SMS Delivery Failures to Telecall Network In Brazil	Minor	12:51	Jan 22, 2025, 20:56 (32 h)	resolved
BigCommerce	Delayed Data in Analytics Reports	Minor	15:23	22:32 (7.2 h)	resolved
Sinch	Delivery Issue Brazil - Algar Telecom	Minor	15:58	19:06 (3.1 h)	resolved
Maven Central	Search results are out of date	Minor	16:01	16:41 (40 min)	resolved
Matillion	Designer: Intermittent issues with the Git Integration when using BitBucket	Minor	16:03	Jan 22, 2025, 08:04 (16 h)	resolved
Snyk	Bitbucket Connect Integrations Degraded	Minor	16:04	Jan 22, 2025, 08:58 (17 h)	resolved
Twilio	SMS Delivery Delays to Algar Telecom Network In Brazil	Minor	16:38	19:52 (3.2 h)	resolved
Sanity	New role assignments may not have taken effect for some users	Minor	16:51	Jan 22, 2025, 10:57 (18 h)	resolved
Heap	Source Integration Missing Data	Minor	17:13	Jan 28, 2025, 17:13 (7 d)	resolved
Vanta	Erroneous information in test names, descriptions, and remediation instructions	Minor	17:30	17:30 (0 min)	resolved
Render	Dashboard GitHub Login Failures	Minor	18:09	19:00 (51 min)	resolved
Webflow	502 bad gateway errors	Minor	18:26	20:14 (1.8 h)	resolved
Greenhouse	Performance Degradation	Minor	18:45	20:36 (1.9 h)	resolved
WorkOS	Issue with Magic Auth emails with new user invitations	Minor	20:31	23:01 (2.5 h)	resolved
ngrok	Intermittent connectivity issues	Minor	21:15	22:15 (1.0 h)	resolved
Chargebee	Unable to Change Password Via Admin Console	Minor	21:36	23:46 (2.2 h)	resolved
Twilio	Twilio Console Dashboard is not Functioning for Some Customers	Minor	22:01	22:39 (38 min)	resolved
Honeycomb	Querying issues	Minor	22:10	Jan 23, 2025, 00:21 (26 h)	resolved
Airtable	Scripting extensions incident - 2025-01-21	Minor	22:35	23:17 (42 min)	resolved
Wiz	Automation rules filtering Threat Detection Issue by Built-in ID are currently not functioning as expected.	No impact listed	06:48	13:18 (6.5 h)	resolved
Hotjar	Unable to verify tag installation	No impact listed	11:34	15:24 (3.9 h)	resolved
Contentful	GraphQL errors for requests containing Shopify data queries.	No impact listed	15:30	15:30 (0 min)	resolved
Bitbucket	Bitbucket Cloud web, api, and Pipelines service outage	No impact listed	15:30	Jan 22, 2025, 00:08 (8.6 h)	postmortem
v0	Serverless Functions deployed to incorrect region	No impact listed	18:32	18:32 (0 min)	resolved
Vercel	Serverless Functions deployed to incorrect region	No impact listed	18:32	18:32 (0 min)	resolved
Wiz	Wiz Code Event Triggered Services are currently unavailable, impacting Pull requests scans and Run Task scans	No impact listed	19:35	20:33 (58 min)	resolved
MessageBird (Bird)	SMS delivery interruption - Angola - Africell 63105	No impact listed	21:02	Feb 5, 2025, 05:23 (14 d)	resolved
Claude	Some functionality was temporarily unavailable on Claude.ai for Android	No impact listed	23:05	23:05 (0 min)	resolved
Anthropic	Some functionality was temporarily unavailable on Claude.ai for Android	No impact listed	23:05	23:05 (0 min)	resolved

Still open from earlier days 16

Vendor	Incident	Impact	Started	Resolved	Status
Scaleway	[Dedibox]-No more access possible on dedibox BMC	Critical	Jan 20, 2025, 08:23	08:33 (24 h)	resolved
Scaleway	[OBJECT-STORAGE] [AWS CLI] AWS CLI enforces integrity header on PUT and POST requests	Minor	Jan 16, 2025, 12:57	Apr 25, 2025, 09:15 (99 d)	resolved
Twilio	Customers Unable to Access New Account Creation and MFA Reset Pages in Console	Minor	Jan 16, 2025, 16:24	Jan 30, 2025, 15:15 (14 d)	resolved
Akamai	Edge Delivery issues related to Edge IP Binding	Minor	Jan 16, 2025, 16:33	Jan 31, 2025, 17:31 (15 d)	resolved
Vonage	Service Issue in Platform - Voice - Programmable SIP	Minor	Jan 20, 2025, 12:49	14:06 (25 h)	resolved
Twilio	SMS Delivery Delays to Movistar Network In Venezuela	Minor	Jan 20, 2025, 13:07	11:18 (22 h)	resolved
Twilio	SMS Delivery Failures to Viettel Network In Burundi	Minor	Jan 20, 2025, 13:19	14:25 (25 h)	resolved
Vonage	Venezuela SMS - Degradation of messages towards Telefonica / Movistar networks	Minor	Jan 20, 2025, 18:28	03:23 (8.9 h)	resolved
Maven Central	Search results are out of date	Minor	Jan 20, 2025, 19:20	12:24 (17 h)	resolved
LlamaIndex	LlamaParse degraded performance	Minor	Jan 20, 2025, 23:01	02:00 (3.0 h)	resolved
DigitalOcean	Latest AWS SDK/CLI updates incompatible with Spaces	No impact listed	Jan 16, 2025, 19:14	22:21 (5 d)	resolved
Grafana Cloud	Rare intermittent write failures in Tempo	No impact listed	Jan 17, 2025, 19:56	Jan 23, 2025, 23:04 (6 d)	resolved
Hootsuite	TikTok Ban in the United States	No impact listed	Jan 18, 2025, 16:59	Jan 28, 2025, 17:35 (10 d)	resolved
Hotjar	Ask Tools Temporarily Unavailable	No impact listed	Jan 20, 2025, 07:44	11:31 (28 h)	resolved
Stream (GetStream)	API reachability problems in United Arab Emirates (UAE)	No impact listed	Jan 20, 2025, 09:32	Jan 24, 2025, 12:26 (4 d)	resolved
Linode (Akamai)	Service Issue - Cloud Manager and API	No impact listed	Jan 20, 2025, 19:20	23:08 (28 h)	resolved

Maintenance 10

Vendor	Incident	Impact	Started	Resolved	Status
Twilio	[Scheduled] United Kingdom Account Security Carrier Partner Maintenance - Vodafone	Maintenance	00:00	04:00 (4.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	04:00	06:00 (2.0 h)	resolved
Twilio	[Scheduled] Multiple Destination SMS Carrier Partner Maintenance	Maintenance	06:00	07:00 (1.0 h)	resolved
Sinch	[Scheduled] DI MMS 365(MM7) \| Operator Services \| Application Maintenance \| PCR Number # PCRSDI-11528	Maintenance	07:00	11:00 (4.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for Bancontact	Maintenance	07:00	08:00 (1.0 h)	resolved
Vonage	[Scheduled] Whatsapp On-Premises upgrade	Maintenance	10:00	17:00 (7.0 h)	resolved
SparkPost	[Scheduled] Database maintenance - EU West region	Maintenance	13:30	19:30 (6.0 h)	resolved
Stripe	[Scheduled] Scheduled maintenance for EPS - EPS Scheme Operator	Maintenance	17:00	19:00 (2.0 h)	resolved
Linode (Akamai)	[Scheduled] Emergency Network Maintenance - AP-Northeast-2 (Tokyo 2)	Maintenance	20:00	23:00 (3.0 h)	resolved
Twilio	[Scheduled] France SMS Carrier Partner Maintenance	Maintenance	21:00	23:00 (2.0 h)	resolved

Times show in your time zone (UTC in the page source). An incident counts as “still open” here if it started up to 7 days earlier and had not been resolved by the start of this UTC day (unresolved ones count for 24 hours). See each vendor’s monthly report: Hootsuite, Maven Central, MongoDB Atlas, Honeycomb, Cursor, Harness, SurveyMonkey, CircleCI, Substack, Sinch, Twilio, Vonage.

Cite this

49 vendor-reported incidents started on 2025-01-21 (UTC) across 35 vendors, 15 labelled major or critical by the vendor.

Title: Outages on January 21, 2025
Vendor: Rewindex daily outage roundup
Date: 2025-01-21 00:00 UTC
URL: https://rewindex.com/outages/2025-01-21

All days Outage events Markdown