# Outages on January 21, 2025 (UTC)

> 49 incidents started on January 21, 2025 (UTC) on the status pages Rewindex archives, 15 labelled major or critical by the vendor (Hootsuite, Maven Central, MongoDB Atlas); 16 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2025-01-21
Last updated: 2025-01-28T21:02:00Z

- Incidents started: 49 (major/critical: 15, other: 34) across 35 vendors
- Still open from earlier days: 16 · Maintenance windows: 10 · Detected outage events: 0
- By vendor impact label: critical 9, major 6, minor 24, none 10
- Previous day with incidents: [2025-01-20](https://rewindex.com/outages/2025-01-20.md) · Next: [2025-01-22](https://rewindex.com/outages/2025-01-22.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [Issues accessing the Hootsuite Dashboard](https://rewindex.com/company/hootsuite/incidents/zcm1mwfkjz7n.md) | critical | 2025-01-21 08:31 UTC | 2025-01-21 10:11 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [search.maven.org is down](https://rewindex.com/company/maven-central/incidents/rmdgnf1p8jzq.md) | critical | 2025-01-21 15:48 UTC | 2025-01-21 15:56 UTC | resolved |
| [MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md) | [MongoDB Cloud: Cloud web UI fails to load](https://rewindex.com/company/mongodb-atlas/incidents/7b8qz2hhp28n.md) | critical | 2025-01-21 17:55 UTC | 2025-01-21 20:09 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [search.maven.org is down](https://rewindex.com/company/maven-central/incidents/035r298s2x77.md) | critical | 2025-01-21 18:04 UTC | 2025-01-21 18:29 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [search.maven.org is down](https://rewindex.com/company/maven-central/incidents/xq2jn0pj2lgr.md) | critical | 2025-01-21 19:47 UTC | 2025-01-21 19:52 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Search results are out of date](https://rewindex.com/company/maven-central/incidents/f8bdvnf1t856.md) | critical | 2025-01-21 19:52 UTC | 2025-01-21 22:48 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [search.maven.org is down](https://rewindex.com/company/maven-central/incidents/tlxxgk240ykv.md) | critical | 2025-01-21 21:13 UTC | 2025-01-21 21:20 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [UI Unavailable](https://rewindex.com/company/honeycomb/incidents/vnhdhpclg57k.md) | critical | 2025-01-21 22:18 UTC | 2025-01-22 00:19 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [search.maven.org is down](https://rewindex.com/company/maven-central/incidents/x2gvc8xpbx8q.md) | critical | 2025-01-21 23:22 UTC | 2025-01-21 23:26 UTC | resolved |
| [Cursor](https://rewindex.com/company/cursor.md) | [Degraded Services - Codebase Indexes](https://rewindex.com/company/cursor/incidents/r44zrkt2bd6y.md) | major | 2025-01-21 09:18 UTC | 2025-01-21 10:45 UTC | resolved |
| [Harness](https://rewindex.com/company/harness.md) | [PROD2: Delegates got disconnected from Harness](https://rewindex.com/company/harness/incidents/262zjz827qyc.md) | major | 2025-01-21 10:45 UTC | 2025-01-21 11:21 UTC | resolved |
| [Cursor](https://rewindex.com/company/cursor.md) | [Degraded Services - Codebase Indexes](https://rewindex.com/company/cursor/incidents/v3x4q9kjrh7h.md) | major | 2025-01-21 13:30 UTC | 2025-01-21 20:00 UTC | resolved |
| [SurveyMonkey](https://rewindex.com/company/surveymonkey.md) | [Users cannot log into SurveyMonkey mobile](https://rewindex.com/company/surveymonkey/incidents/dls4fsyk9vxr.md) | major | 2025-01-21 23:08 UTC | 2025-01-21 23:38 UTC | resolved |
| [CircleCI](https://rewindex.com/company/circleci.md) | [Customers may be seeing delays with their workflows starting and may notice issues viewing their workflows through our UI](https://rewindex.com/company/circleci/incidents/ym5vldzgvxv5.md) | major | 2025-01-21 23:24 UTC | 2025-01-22 01:26 UTC | resolved |
| [Substack](https://rewindex.com/company/substack.md) | [Increased latency and errors](https://rewindex.com/company/substack/incidents/tsb5m2pd4m2n.md) | major | 2025-01-21 23:44 UTC | 2025-01-22 00:36 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Iceland - Siminn](https://rewindex.com/company/sinch/incidents/zqwl8s8y83tq.md) | minor | 2025-01-21 01:01 UTC | 2025-01-21 02:02 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays and Failures to Multiple Networks in United States of America via Subset of Short codes](https://rewindex.com/company/twilio/incidents/rth1b1mqzk37.md) | minor | 2025-01-21 08:36 UTC | 2025-01-21 12:57 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Mexico SMS - Delivery degradation of preregistered domestic traffic to Mexico](https://rewindex.com/company/vonage/incidents/t7pmv0vd5d8d.md) | minor | 2025-01-21 08:51 UTC | 2025-01-21 12:17 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/k0gtplfwqyl3.md) | minor | 2025-01-21 09:15 UTC | 2025-01-21 09:20 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Telecall](https://rewindex.com/company/sinch/incidents/t532n8b82b1b.md) | minor | 2025-01-21 12:17 UTC | 2025-01-23 08:10 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Telecall Network In Brazil](https://rewindex.com/company/twilio/incidents/k61494vj6623.md) | minor | 2025-01-21 12:51 UTC | 2025-01-22 20:56 UTC | resolved |
| [BigCommerce](https://rewindex.com/company/bigcommerce.md) | [Delayed Data in Analytics Reports](https://rewindex.com/company/bigcommerce/incidents/72sthpsznbcy.md) | minor | 2025-01-21 15:23 UTC | 2025-01-21 22:32 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Brazil - Algar Telecom](https://rewindex.com/company/sinch/incidents/zn8vzpv67rv0.md) | minor | 2025-01-21 15:58 UTC | 2025-01-21 19:06 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Search results are out of date](https://rewindex.com/company/maven-central/incidents/jghmytp4tfpr.md) | minor | 2025-01-21 16:01 UTC | 2025-01-21 16:41 UTC | resolved |
| [Matillion](https://rewindex.com/company/matillion.md) | [Designer: Intermittent issues with the Git Integration when using BitBucket](https://rewindex.com/company/matillion/incidents/qnzzh62bt6t9.md) | minor | 2025-01-21 16:03 UTC | 2025-01-22 08:04 UTC | resolved |
| [Snyk](https://rewindex.com/company/snyk.md) | [Bitbucket Connect Integrations Degraded](https://rewindex.com/company/snyk/incidents/mk29cvf104pl.md) | minor | 2025-01-21 16:04 UTC | 2025-01-22 08:58 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Algar Telecom Network In Brazil](https://rewindex.com/company/twilio/incidents/fl7m2sjzs7b4.md) | minor | 2025-01-21 16:38 UTC | 2025-01-21 19:52 UTC | resolved |
| [Sanity](https://rewindex.com/company/sanity.md) | [New role assignments may not have taken effect for some users](https://rewindex.com/company/sanity/incidents/tx9trrf94y2j.md) | minor | 2025-01-21 16:51 UTC | 2025-01-22 10:57 UTC | resolved |
| [Heap](https://rewindex.com/company/heap.md) | [Source Integration Missing Data](https://rewindex.com/company/heap/incidents/wxmdkwknxn1k.md) | minor | 2025-01-21 17:13 UTC | 2025-01-28 17:13 UTC | resolved |
| [Vanta](https://rewindex.com/company/vanta.md) | [Erroneous information in test names, descriptions, and remediation instructions](https://rewindex.com/company/vanta/incidents/4cbn1nj7f63n.md) | minor | 2025-01-21 17:30 UTC | 2025-01-21 17:30 UTC | resolved |
| [Render](https://rewindex.com/company/render.md) | [Dashboard GitHub Login Failures](https://rewindex.com/company/render/incidents/kgx0xrdj59pg.md) | minor | 2025-01-21 18:09 UTC | 2025-01-21 19:00 UTC | resolved |
| [Webflow](https://rewindex.com/company/webflow.md) | [502 bad gateway errors](https://rewindex.com/company/webflow/incidents/pzby3nlw7mms.md) | minor | 2025-01-21 18:26 UTC | 2025-01-21 20:14 UTC | resolved |
| [Greenhouse](https://rewindex.com/company/greenhouse.md) | [Performance Degradation](https://rewindex.com/company/greenhouse/incidents/dy4s7t0j0p4c.md) | minor | 2025-01-21 18:45 UTC | 2025-01-21 20:36 UTC | resolved |
| [WorkOS](https://rewindex.com/company/workos.md) | [Issue with Magic Auth emails with new user invitations](https://rewindex.com/company/workos/incidents/34c0zpj2z2ys.md) | minor | 2025-01-21 20:31 UTC | 2025-01-21 23:01 UTC | resolved |
| [ngrok](https://rewindex.com/company/ngrok.md) | [Intermittent connectivity issues](https://rewindex.com/company/ngrok/incidents/fq7xp4kpf70q.md) | minor | 2025-01-21 21:15 UTC | 2025-01-21 22:15 UTC | resolved |
| [Chargebee](https://rewindex.com/company/chargebee.md) | [Unable to Change Password Via Admin Console](https://rewindex.com/company/chargebee/incidents/6mqzsb61gwpf.md) | minor | 2025-01-21 21:36 UTC | 2025-01-21 23:46 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Twilio Console Dashboard is not Functioning for Some Customers](https://rewindex.com/company/twilio/incidents/7kpfzmg3kzlp.md) | minor | 2025-01-21 22:01 UTC | 2025-01-21 22:39 UTC | resolved |
| [Honeycomb](https://rewindex.com/company/honeycomb.md) | [Querying issues](https://rewindex.com/company/honeycomb/incidents/6n0pd5zqp80d.md) | minor | 2025-01-21 22:10 UTC | 2025-01-23 00:21 UTC | resolved |
| [Airtable](https://rewindex.com/company/airtable.md) | [Scripting extensions incident - 2025-01-21](https://rewindex.com/company/airtable/incidents/hbknbt9lknpb.md) | minor | 2025-01-21 22:35 UTC | 2025-01-21 23:17 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [Automation rules filtering Threat Detection Issue by Built-in ID are currently not functioning as expected.](https://rewindex.com/company/wiz/incidents/4qh56ssby15b.md) | none | 2025-01-21 06:48 UTC | 2025-01-21 13:18 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Unable to verify tag installation](https://rewindex.com/company/hotjar/incidents/4lvynkr2xv2x.md) | none | 2025-01-21 11:34 UTC | 2025-01-21 15:24 UTC | resolved |
| [Contentful](https://rewindex.com/company/contentful.md) | [GraphQL errors for requests containing Shopify data queries.](https://rewindex.com/company/contentful/incidents/gwt17fq5gk7x.md) | none | 2025-01-21 15:30 UTC | 2025-01-21 15:30 UTC | resolved |
| [Bitbucket](https://rewindex.com/company/bitbucket.md) | [Bitbucket Cloud web, api, and Pipelines service outage](https://rewindex.com/company/bitbucket/incidents/t5bcmddn4z26.md) | none | 2025-01-21 15:30 UTC | 2025-01-22 00:08 UTC | postmortem |
| [v0](https://rewindex.com/company/v0.md) | [Serverless Functions deployed to incorrect region](https://rewindex.com/company/v0/incidents/dl8gldnfqcnx.md) | none | 2025-01-21 18:32 UTC | 2025-01-21 18:32 UTC | resolved |
| [Vercel](https://rewindex.com/company/vercel.md) | [Serverless Functions deployed to incorrect region](https://rewindex.com/company/vercel/incidents/dl8gldnfqcnx.md) | none | 2025-01-21 18:32 UTC | 2025-01-21 18:32 UTC | resolved |
| [Wiz](https://rewindex.com/company/wiz.md) | [Wiz Code Event Triggered Services are currently unavailable, impacting Pull requests scans and Run Task scans](https://rewindex.com/company/wiz/incidents/dsj905s5pm72.md) | none | 2025-01-21 19:35 UTC | 2025-01-21 20:33 UTC | resolved |
| [MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md) | [SMS delivery interruption - Angola - Africell 63105](https://rewindex.com/company/messagebird-bird/incidents/z6rhjxvzz0lt.md) | none | 2025-01-21 21:02 UTC | 2025-02-05 05:23 UTC | resolved |
| [Claude](https://rewindex.com/company/claude.md) | [Some functionality was temporarily unavailable on Claude.ai for Android](https://rewindex.com/company/claude/incidents/ln4ydqzd19hf.md) | none | 2025-01-21 23:05 UTC | 2025-01-21 23:05 UTC | resolved |
| [Anthropic](https://rewindex.com/company/anthropic.md) | [Some functionality was temporarily unavailable on Claude.ai for Android](https://rewindex.com/company/anthropic/incidents/ln4ydqzd19hf.md) | none | 2025-01-21 23:05 UTC | 2025-01-21 23:05 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\]-No more access possible on dedibox BMC](https://rewindex.com/company/scaleway/incidents/3zqrdp10n9jb.md) | critical | 2025-01-20 08:23 UTC | 2025-01-21 08:33 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[OBJECT-STORAGE\] \[AWS CLI\] AWS CLI enforces integrity header on PUT and POST requests](https://rewindex.com/company/scaleway/incidents/pfxfkq48n8q6.md) | minor | 2025-01-16 12:57 UTC | 2025-04-25 09:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Unable to Access New Account Creation and MFA Reset Pages in Console](https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1.md) | minor | 2025-01-16 16:24 UTC | 2025-01-30 15:15 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues related to Edge IP Binding](https://rewindex.com/company/akamai/incidents/w24h5tnhf78q.md) | minor | 2025-01-16 16:33 UTC | 2025-01-31 17:31 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform - Voice - Programmable SIP](https://rewindex.com/company/vonage/incidents/lxh6gh5c98fc.md) | minor | 2025-01-20 12:49 UTC | 2025-01-21 14:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Movistar Network In Venezuela](https://rewindex.com/company/twilio/incidents/hk42l5lqkt06.md) | minor | 2025-01-20 13:07 UTC | 2025-01-21 11:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Viettel Network In Burundi](https://rewindex.com/company/twilio/incidents/jy32nnfn3z0x.md) | minor | 2025-01-20 13:19 UTC | 2025-01-21 14:25 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Venezuela SMS - Degradation of messages towards Telefonica / Movistar networks](https://rewindex.com/company/vonage/incidents/vt0mmgjdc7r0.md) | minor | 2025-01-20 18:28 UTC | 2025-01-21 03:23 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Search results are out of date](https://rewindex.com/company/maven-central/incidents/0nr80ct5qxg4.md) | minor | 2025-01-20 19:20 UTC | 2025-01-21 12:24 UTC | resolved |
| [LlamaIndex](https://rewindex.com/company/llamaindex.md) | [LlamaParse degraded performance](https://rewindex.com/company/llamaindex/incidents/vk574wpw6wsh.md) | minor | 2025-01-20 23:01 UTC | 2025-01-21 02:00 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Latest AWS SDK/CLI updates incompatible with Spaces](https://rewindex.com/company/digitalocean/incidents/zbrpd3j7hrrd.md) | none | 2025-01-16 19:14 UTC | 2025-01-21 22:21 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Rare intermittent write failures in Tempo](https://rewindex.com/company/grafana-cloud/incidents/sj8ndwq8rr2c.md) | none | 2025-01-17 19:56 UTC | 2025-01-23 23:04 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [TikTok Ban in the United States](https://rewindex.com/company/hootsuite/incidents/syqm6n3zrknx.md) | none | 2025-01-18 16:59 UTC | 2025-01-28 17:35 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Ask Tools Temporarily Unavailable](https://rewindex.com/company/hotjar/incidents/dy4ms8jv6gmk.md) | none | 2025-01-20 07:44 UTC | 2025-01-21 11:31 UTC | resolved |
| [Stream (GetStream)](https://rewindex.com/company/getstream.md) | [API reachability problems in United Arab Emirates (UAE)](https://rewindex.com/company/getstream/incidents/mlws87sgr94p.md) | none | 2025-01-20 09:32 UTC | 2025-01-24 12:26 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Cloud Manager and API](https://rewindex.com/company/linode-akamai/incidents/t35g7t4vvn2n.md) | none | 2025-01-20 19:20 UTC | 2025-01-21 23:08 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] United Kingdom Account Security Carrier Partner Maintenance - Vodafone](https://rewindex.com/company/twilio/incidents/30k07s9zrvvt.md) | maintenance | 2025-01-21 00:00 UTC | 2025-01-21 04:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/d02d0mxc920x.md) | maintenance | 2025-01-21 04:00 UTC | 2025-01-21 06:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Multiple Destination SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/jsc09dsmx2l5.md) | maintenance | 2025-01-21 06:00 UTC | 2025-01-21 07:00 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] DI MMS 365(MM7) \| Operator Services \| Application Maintenance \| PCR Number \# PCRSDI-11528](https://rewindex.com/company/sinch/incidents/7vwmxwgfk2rm.md) | maintenance | 2025-01-21 07:00 UTC | 2025-01-21 11:00 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Bancontact](https://rewindex.com/company/stripe/incidents/5x23h44rymzh.md) | maintenance | 2025-01-21 07:00 UTC | 2025-01-21 08:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Whatsapp On-Premises upgrade](https://rewindex.com/company/vonage/incidents/4fpk7zc728vf.md) | maintenance | 2025-01-21 10:00 UTC | 2025-01-21 17:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Database maintenance - EU West region](https://rewindex.com/company/sparkpost/incidents/llwfb5skv265.md) | maintenance | 2025-01-21 13:30 UTC | 2025-01-21 19:30 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for EPS - EPS Scheme Operator](https://rewindex.com/company/stripe/incidents/r9h70r0xygq6.md) | maintenance | 2025-01-21 17:00 UTC | 2025-01-21 19:00 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [\[Scheduled\] Emergency Network Maintenance - AP-Northeast-2 (Tokyo 2)](https://rewindex.com/company/linode-akamai/incidents/f4cwzxjpcsrd.md) | maintenance | 2025-01-21 20:00 UTC | 2025-01-21 23:00 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] France SMS Carrier Partner Maintenance](https://rewindex.com/company/twilio/incidents/cv56gqxhp3s0.md) | maintenance | 2025-01-21 21:00 UTC | 2025-01-21 23:00 UTC | resolved |

## Cite this

49 vendor-reported incidents started on 2025-01-21 (UTC) across 35 vendors, 15 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2025-01-21
- Citation: Rewindex daily outage roundup, “Outages on January 21, 2025” (2025-01-21 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2025-01-21 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 21, 2025 (2025-01-21)](https://rewindex.com/outages/2025-01-21)`


---
Canonical: https://rewindex.com/outages/2025-01-21 · Markdown: https://rewindex.com/outages/2025-01-21.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:10:18.529Z