# Outages on January 20, 2025 (UTC)

> 33 incidents started on January 20, 2025 (UTC) on the status pages Rewindex archives, 2 labelled major or critical by the vendor (Scaleway, Stripe); 9 more were still open from earlier days.

Canonical: https://rewindex.com/outages/2025-01-20
Last updated: 2025-01-24T12:26:42Z

- Incidents started: 33 (major/critical: 2, other: 31) across 17 vendors
- Still open from earlier days: 9 · Maintenance windows: 7 · Detected outage events: 0
- By vendor impact label: critical 1, major 1, minor 24, none 7
- Previous day with incidents: [2025-01-19](https://rewindex.com/outages/2025-01-19.md) · Next: [2025-01-21](https://rewindex.com/outages/2025-01-21.md) · [All days](https://rewindex.com/outages.md)

Impact labels are the vendor’s own. Incidents come from each vendor’s status page; Rewindex does not measure outages.

## Incidents started this day

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Dedibox\]-No more access possible on dedibox BMC](https://rewindex.com/company/scaleway/incidents/3zqrdp10n9jb.md) | critical | 2025-01-20 08:23 UTC | 2025-01-21 08:33 UTC | resolved |
| [Stripe](https://rewindex.com/company/stripe.md) | [Chat support for Link unavailable](https://rewindex.com/company/stripe/incidents/tx9pl633bq60.md) | major | 2025-01-20 03:03 UTC | 2025-01-20 04:17 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures on Multiple Messaging Providers](https://rewindex.com/company/twilio/incidents/6nnrzf164vpx.md) | minor | 2025-01-20 02:22 UTC | 2025-01-20 06:35 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [Delivery Issue Bolivia - Tigo](https://rewindex.com/company/sinch/incidents/j3rv06tpbx42.md) | minor | 2025-01-20 03:00 UTC | 2025-01-20 05:03 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Bolivia SMS - Delivery degradation towards TIGO Network](https://rewindex.com/company/vonage/incidents/3nkxz57z89xy.md) | minor | 2025-01-20 04:07 UTC | 2025-01-20 07:48 UTC | resolved |
| [Pipedream](https://rewindex.com/company/pipedream.md) | [Dropbox Source Events Delayed](https://rewindex.com/company/pipedream/incidents/knqp6j1rpry4.md) | minor | 2025-01-20 06:47 UTC | 2025-01-20 15:26 UTC | resolved |
| [LaunchDarkly](https://rewindex.com/company/launchdarkly.md) | [Teams Issues](https://rewindex.com/company/launchdarkly/incidents/k495qj09l31l.md) | minor | 2025-01-20 11:52 UTC | 2025-01-20 13:26 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Classifier API not reachable](https://rewindex.com/company/jina-ai/incidents/bmcwtlzs07dq.md) | minor | 2025-01-20 12:00 UTC | 2025-01-20 12:15 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [Classifier API not reachable](https://rewindex.com/company/jina-ai/incidents/bnt58l2nkhnm.md) | minor | 2025-01-20 12:20 UTC | 2025-01-20 12:35 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Service Issue in Platform - Voice - Programmable SIP](https://rewindex.com/company/vonage/incidents/lxh6gh5c98fc.md) | minor | 2025-01-20 12:49 UTC | 2025-01-21 14:06 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Delays to Movistar Network In Venezuela](https://rewindex.com/company/twilio/incidents/hk42l5lqkt06.md) | minor | 2025-01-20 13:07 UTC | 2025-01-21 11:18 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [SMS Delivery Failures to Viettel Network In Burundi](https://rewindex.com/company/twilio/incidents/jy32nnfn3z0x.md) | minor | 2025-01-20 13:19 UTC | 2025-01-21 14:25 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Finland SMS - Degradation affecting Telia Network](https://rewindex.com/company/vonage/incidents/swmgqyb75ytv.md) | minor | 2025-01-20 13:43 UTC | 2025-01-20 15:28 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Functions and Assets Page Returning HTTP Error](https://rewindex.com/company/twilio/incidents/d6bk7b1fbytz.md) | minor | 2025-01-20 13:46 UTC | 2025-01-20 14:55 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/lvdftkymr6ck.md) | minor | 2025-01-20 13:56 UTC | 2025-01-20 13:58 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/m9ztcng945r5.md) | minor | 2025-01-20 13:56 UTC | 2025-01-20 13:58 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/5rcr8xjl3ybp.md) | minor | 2025-01-20 13:56 UTC | 2025-01-20 13:58 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Egypt SMS - Delivery degradation towards Orange Egypt network](https://rewindex.com/company/vonage/incidents/6rdmjl0t9gb3.md) | minor | 2025-01-20 14:11 UTC | 2025-01-20 15:29 UTC | resolved |
| [Wix](https://rewindex.com/company/wix.md) | [RESOLVED: Issues With Loading Some Editors and Live Sites](https://rewindex.com/company/wix/incidents/vpgzy3vm5hc9.md) | minor | 2025-01-20 16:09 UTC | 2025-01-20 16:18 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [Venezuela SMS - Degradation of messages towards Telefonica / Movistar networks](https://rewindex.com/company/vonage/incidents/vt0mmgjdc7r0.md) | minor | 2025-01-20 18:28 UTC | 2025-01-21 03:23 UTC | resolved |
| [Jina AI](https://rewindex.com/company/jina-ai.md) | [High Model Latency](https://rewindex.com/company/jina-ai/incidents/mk71qsrbcd10.md) | minor | 2025-01-20 18:30 UTC | 2025-01-20 18:35 UTC | resolved |
| [Maven Central](https://rewindex.com/company/maven-central.md) | [Search results are out of date](https://rewindex.com/company/maven-central/incidents/0nr80ct5qxg4.md) | minor | 2025-01-20 19:20 UTC | 2025-01-21 12:24 UTC | resolved |
| [LlamaIndex](https://rewindex.com/company/llamaindex.md) | [LlamaParse degraded performance](https://rewindex.com/company/llamaindex/incidents/vk574wpw6wsh.md) | minor | 2025-01-20 23:01 UTC | 2025-01-21 02:00 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider openai is down](https://rewindex.com/company/retell-ai/incidents/zcs17r3kk0q9.md) | minor | 2025-01-20 23:02 UTC | 2025-01-20 23:04 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider elevenlabs is down](https://rewindex.com/company/retell-ai/incidents/9q48mlydpm9s.md) | minor | 2025-01-20 23:02 UTC | 2025-01-20 23:04 UTC | resolved |
| [Retell AI](https://rewindex.com/company/retell-ai.md) | [TTS provider deepgram is down](https://rewindex.com/company/retell-ai/incidents/hc8yq600mzjw.md) | minor | 2025-01-20 23:02 UTC | 2025-01-20 23:04 UTC | resolved |
| [Svix](https://rewindex.com/company/svix.md) | [EU: some requests were timing out due to increased latency.](https://rewindex.com/company/svix/incidents/8j5tf01l0lbh.md) | none | 2025-01-20 01:52 UTC | 2025-01-19 13:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Conversations Temporary Sync Issues in Ie1](https://rewindex.com/company/twilio/incidents/c1jfnccmtyh7.md) | none | 2025-01-20 02:26 UTC | 2025-01-20 02:26 UTC | resolved |
| [Logz.io](https://rewindex.com/company/logz-io.md) | [Data Ingestions Delays - Degraded Performance - Identified - AWS Sydney (ap-southeast-2)](https://rewindex.com/company/logz-io/incidents/swtg6v8dptv2.md) | none | 2025-01-20 03:00 UTC | 2025-01-20 03:40 UTC | resolved |
| [Hotjar](https://rewindex.com/company/hotjar.md) | [Ask Tools Temporarily Unavailable](https://rewindex.com/company/hotjar/incidents/dy4ms8jv6gmk.md) | none | 2025-01-20 07:44 UTC | 2025-01-21 11:31 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\] \[DC3\] - No public access DC3/S45/C20](https://rewindex.com/company/scaleway/incidents/v4l60kdg026l.md) | none | 2025-01-20 08:19 UTC | 2025-01-20 08:19 UTC | resolved |
| [Stream (GetStream)](https://rewindex.com/company/getstream.md) | [API reachability problems in United Arab Emirates (UAE)](https://rewindex.com/company/getstream/incidents/mlws87sgr94p.md) | none | 2025-01-20 09:32 UTC | 2025-01-24 12:26 UTC | resolved |
| [Linode (Akamai)](https://rewindex.com/company/linode-akamai.md) | [Service Issue - Cloud Manager and API](https://rewindex.com/company/linode-akamai/incidents/t35g7t4vvn2n.md) | none | 2025-01-20 19:20 UTC | 2025-01-21 23:08 UTC | resolved |

## Still open from earlier days

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[Network\]-Elastic Metal leaf down on AMS1](https://rewindex.com/company/scaleway/incidents/cf962wk40gwz.md) | minor | 2025-01-13 07:23 UTC | 2025-01-21 14:27 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [AccSec US T-Mobile API Issue](https://rewindex.com/company/twilio/incidents/s3rntf5r0s0x.md) | minor | 2025-01-13 19:59 UTC | 2025-01-31 21:46 UTC | resolved |
| [Scaleway](https://rewindex.com/company/scaleway.md) | [\[OBJECT-STORAGE\] \[AWS CLI\] AWS CLI enforces integrity header on PUT and POST requests](https://rewindex.com/company/scaleway/incidents/pfxfkq48n8q6.md) | minor | 2025-01-16 12:57 UTC | 2025-04-25 09:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [Customers Unable to Access New Account Creation and MFA Reset Pages in Console](https://rewindex.com/company/twilio/incidents/cc4gz67vx6b1.md) | minor | 2025-01-16 16:24 UTC | 2025-01-30 15:15 UTC | resolved |
| [Akamai](https://rewindex.com/company/akamai.md) | [Edge Delivery issues related to Edge IP Binding](https://rewindex.com/company/akamai/incidents/w24h5tnhf78q.md) | minor | 2025-01-16 16:33 UTC | 2025-01-31 17:31 UTC | resolved |
| [Bandwidth](https://rewindex.com/company/bandwidth.md) | [International Outbound SMS Incident - UK](https://rewindex.com/company/bandwidth/incidents/rpzrqkw3jxzf.md) | minor | 2025-01-17 14:37 UTC | 2025-01-20 13:18 UTC | resolved |
| [DigitalOcean](https://rewindex.com/company/digitalocean.md) | [Latest AWS SDK/CLI updates incompatible with Spaces](https://rewindex.com/company/digitalocean/incidents/zbrpd3j7hrrd.md) | none | 2025-01-16 19:14 UTC | 2025-01-21 22:21 UTC | resolved |
| [Grafana Cloud](https://rewindex.com/company/grafana-cloud.md) | [Rare intermittent write failures in Tempo](https://rewindex.com/company/grafana-cloud/incidents/sj8ndwq8rr2c.md) | none | 2025-01-17 19:56 UTC | 2025-01-23 23:04 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [TikTok Ban in the United States](https://rewindex.com/company/hootsuite/incidents/syqm6n3zrknx.md) | none | 2025-01-18 16:59 UTC | 2025-01-28 17:35 UTC | resolved |

## Maintenance

| Vendor | Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Status |
| --- | --- | --- | --- | --- | --- |
| [Stripe](https://rewindex.com/company/stripe.md) | [\[Scheduled\] Scheduled maintenance for Multibanco](https://rewindex.com/company/stripe/incidents/0yqfs0ngc44l.md) | maintenance | 2025-01-20 03:00 UTC | 2025-01-20 04:30 UTC | resolved |
| [Sinch](https://rewindex.com/company/sinch.md) | [\[Scheduled\] Sinch Schedueled maintenance - Multiple Services](https://rewindex.com/company/sinch/incidents/cm3ct8j0sd27.md) | maintenance | 2025-01-20 11:00 UTC | 2025-01-20 11:15 UTC | resolved |
| [Hootsuite](https://rewindex.com/company/hootsuite.md) | [\[Scheduled\] Analytics - Planned maintenance](https://rewindex.com/company/hootsuite/incidents/f1tshfpq6qtk.md) | maintenance | 2025-01-20 13:00 UTC | 2025-01-20 14:00 UTC | resolved |
| [SparkPost](https://rewindex.com/company/sparkpost.md) | [\[Scheduled\] Database maintenance - EU West region](https://rewindex.com/company/sparkpost/incidents/1zj1p0v2lnx1.md) | maintenance | 2025-01-20 17:15 UTC | 2025-01-20 21:15 UTC | resolved |
| [Twilio](https://rewindex.com/company/twilio.md) | [\[Scheduled\] Russia SMS Carrier Maintenance - Beeline](https://rewindex.com/company/twilio/incidents/yf5qs8wr4nhz.md) | maintenance | 2025-01-20 21:00 UTC | 2025-01-21 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Russia SMS - Planned maintenance affecting Beeline](https://rewindex.com/company/vonage/incidents/11wds9m5j2ch.md) | maintenance | 2025-01-20 21:00 UTC | 2025-01-21 00:00 UTC | resolved |
| [Vonage](https://rewindex.com/company/vonage.md) | [\[Scheduled\] Kazakhstan SMS - Planned maintenance affecting K-Cell](https://rewindex.com/company/vonage/incidents/8yfgrplgky0g.md) | maintenance | 2025-01-20 23:00 UTC | 2025-01-20 23:30 UTC | resolved |

## Cite this

33 vendor-reported incidents started on 2025-01-20 (UTC) across 17 vendors, 2 labelled major or critical by the vendor.

- Canonical URL: https://rewindex.com/outages/2025-01-20
- Citation: Rewindex daily outage roundup, “Outages on January 20, 2025” (2025-01-20 00:00 UTC). Archived by Rewindex: https://rewindex.com/outages/2025-01-20 (CC BY 4.0).
- Markdown link: `[Rewindex daily outage roundup: Outages on January 20, 2025 (2025-01-20)](https://rewindex.com/outages/2025-01-20)`


---
Canonical: https://rewindex.com/outages/2025-01-20 · Markdown: https://rewindex.com/outages/2025-01-20.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:46:30.214Z