CompaniesMessageBird (Bird)Incidents
MessageBird (Bird): Customers could not edit email templates
Timeline of updates
- resolved
From Jan 9 20:25 UTC until Jan 10 7:40 UTC email templates could not be edited. On Jan 9 the marketing team deployed a change on the frontend that broke the majority of email template pages. The change was not covered by automated tests and the manual tests were done poorly leading to the change hitting production and causing impact to customers. When the problem was reported the team quickly (<10m) reverted the change and impact was mitigated.
From MessageBird (Bird)’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.bird.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2025-01-09 19:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Customers could not edit email templates
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/incidents/y2rj73ktldrn
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