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CompaniesDropbox SignIncidents

Dropbox Sign: We are currently experiencing delays in sending Sign emails to our users

MinorStatus: resolvedStarted Resolved (29 min)3 updatesstspg.io (opens in new tab)

Affected components: Core - Send signature requestsSend signature requestsCore - Finished document deliveryFinished document delivery

Timeline of updates

  1. investigating

    We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Archive proof

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How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2026-01-14 20:05 UTC, resolved after 29 min, 3 update(s).

Title
We are currently experiencing delays in sending Sign emails to our users
Vendor
Dropbox Sign
Date
URL
https://rewindex.com/company/dropbox-sign/incidents/dph4blrhpqn1

Dropbox Sign profileRecent Dropbox Sign incidentsAll outages on January 14, 2026Dropbox Sign in January 2026MarkdownJSON