# Dropbox Sign: We are currently experiencing delays in sending Sign emails to our users

> Dropbox Sign status incident “We are currently experiencing delays in sending Sign emails to our users” on 2026-01-14: impact minor (vendor’s label), 29 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/dropbox-sign/incidents/dph4blrhpqn1
Last updated: 2026-01-14T20:34:35Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-14 20:05 UTC · Resolved: 2026-01-14 20:34 UTC · Duration: 29 min
- Updates: 3 · Affected components: Core - Send signature requests, Send signature requests, Core - Finished document delivery, Finished document delivery
- [Vendor status page: https://stspg.io/ys92b3gfr39q](https://stspg.io/ys92b3gfr39q)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2026-01-14 20:05 UTC: We are currently experiencing delays in sending Sign emails to our users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- **monitoring** 2026-01-14 20:20 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-14 20:34 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by Dropbox Sign, started 2026-01-14 20:05 UTC, resolved after 29 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/dropbox-sign/incidents/dph4blrhpqn1
- Citation: Dropbox Sign, “We are currently experiencing delays in sending Sign emails to our users” (2026-01-14 20:05 UTC). Archived by Rewindex: https://rewindex.com/company/dropbox-sign/incidents/dph4blrhpqn1 (CC BY 4.0).
- Markdown link: `[Dropbox Sign: We are currently experiencing delays in sending Sign emails to our users (2026-01-14)](https://rewindex.com/company/dropbox-sign/incidents/dph4blrhpqn1)`


---
Canonical: https://rewindex.com/company/dropbox-sign/incidents/dph4blrhpqn1 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/dph4blrhpqn1.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/dph4blrhpqn1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:56:56.839Z