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Dropbox Sign: Issues detected with both logging in and sending signature requests

Affected components: Core - Send signature requestsSend signature requests

Timeline of updates

1. investigating2025-10-01 15:12 UTC

   We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.

2. monitoring2025-10-01 17:00 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2025-10-01 19:27 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Dropbox Sign profile · Recent Dropbox Sign incidents · Markdown · JSON