# Dropbox Sign: Issues detected with both logging in and sending signature requests

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-01 15:12 UTC · Resolved: 2025-10-01 19:27 UTC · Duration: 4.3 h
- Updates: 3 · Affected components: Core - Send signature requests, Send signature requests
- [Vendor status page: https://stspg.io/kqvfwppsqdsf](https://stspg.io/kqvfwppsqdsf)
- [Company: Dropbox Sign](https://rewindex.com/company/dropbox-sign.md)

## Timeline of updates

- **investigating** 2025-10-01 15:12 UTC: We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience.
- **monitoring** 2025-10-01 17:00 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-01 19:27 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/dropbox-sign/incidents/lxdn3f0n7xz0 · Markdown: https://rewindex.com/company/dropbox-sign/incidents/lxdn3f0n7xz0.md · JSON: https://rewindex.com/api/v1/companies/dropbox-sign/incidents/lxdn3f0n7xz0 · Generated 2026-10-18T09:46:33.973Z